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Extended Stay America Select Suites - Gainesville
- Hotels
- Gainesville, VA
About this business
Location details
14141 Dave's Store Lane, Gainesville, VA, 20155, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Their was no soap or shampoo in bathroom and no remote for tv. Paying 170 a night you could at least give a little bar of soap. Will not stay in that hotel again.
Muy malo Muy malo la cama no good / si nesesitas toallas papel o limpieza cambio de sabanas es dinero extra internet dinero extra
Hotel staff was very nice. Way too much noise from the trains.
Horrible!! Nothing Good to say. Bad experience!! You get Extra Charges for making a phone call, for requesting toilet paper, clean towels, clean lines, Room was dirty, staff is always outside smoking.
No refund received I was disappointed with the service at the hotel. This is because they did allow me to receive a refund for early checkout.
horrible! We arrived after being at a concert and they did not have a room for us despite me showing them my conformation email. The women at the front desk ,Rita, was so rude and even started to argue with my husband! She was no help and after being at the concert all night we were forced to sleep in our car because this hotel clearly over booked !! Never again !!
Awful Horrible. Took forever to check in. Put me in a smoking room when I asked for non smoking. Came back to room after a concert around midnight and my key did not work. Sketchy people staying there so was terrified waiting outside for someone to come fix my key.
Is clean and but the customer service is terrible. Rooms are very clean but the service is terrible. When your key card stops working these people seem to get upset when you call them because you can't get into your own room. It seems they don't understand we are paying customers. I'm staying here just for convenience, is close to work and is good enough until my house is ready.
Business response:
Thank you for providing us with this useful feedback. We have shared your comments with the appropriate departments so that we can continue striving to create exceptional stays for future guests. Thank you again for staying with us and we look forward to welcoming you back.
A brief stay near I-66. Value Place gives you the basics, and that's it. It's primarily for longer term resident workers, so there is a range, microwave, fridge, etc. The bed was so hard it was one step above sleeping on the floor.
Business response:
We appreciate you taking the time to provide us with your customer insight. We are glad you found most of your stay to be a positive experience. We apologize for the inconveniences you did have during your stay with us. The matters at hand will be addressed. Thank you for choosing Value Place, and hope you will give us another try.
Frequently asked questions about Extended Stay America Select Suites - Gainesville
How is Extended Stay America Select Suites - Gainesville rated?
Extended Stay America Select Suites - Gainesville has a 3.1 star rating with 927 reviews.
When is Extended Stay America Select Suites - Gainesville open?
Extended Stay America Select Suites - Gainesville is open now. It will close tomorrow at 12:00 a.m.