Extended Stay America Select Suites - Greenville - Haywood Mall

Business response:

Tina, thank you for being our guest and for taking the time to review your experience at Extended Stay America. It is delightful to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you again for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Lasandra, thank you for being our guest. We are sorry for the smoke smell you experienced and regret the inconveniece it caused. We work hard to provide a clean and comfortable environment, and we apologize the odor compromised your experience. We will follow up on your concerns to ensure we are well poised to serve you better during your next stay. On behalf of everyone here, we invite you to revisit us for a much better experience. Sincerely, Hotel Management 

Business response:

Antonia, thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy you enjoyed your stay at our hotel. We appreciate your suggestions and hope to welcome you again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. It is good to know you enjoyed your time with us and that you liked our ideal location close to several attractions. We appreciate your business and look forward to your future visit. Sincerely, Hotel Management 

Business response:

Antonia, thank you for the perfect review! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management