Extended Stay America Select Suites - Greenville - Haywood Mall

Business response:

Please accept our sincere thanks for reviewing your stay at Extended Stay America. We were delighted to read that our well-kept room, hospitality, and location made such a wonderful impression on you. Your recognition of our efforts will serve to motivate us even more! It was our pleasure to have you all as our guest, and we can’t wait to see you again on a future visit to the area. Sincerely, Hotel Management 

Business response:

Antonia, it is delightful to read your positive review of your recent stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments have been shared with the team, and they were very appreciative of your recognition. Thank you for being our guest, and we look forward to your next stay! Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America for your recent stay. We appreciate your kind comments about our convenient location. We receive many positive comments about our location, so we are glad this contributed to making your stay a great one. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Thank you for posting a review of your visit. We're glad to know you were pleased with the service provided by our associates, but we're sorry for the cleanliness issues you encountered while you were here. We have shared your feedback with our housekeeping team to be more diligent with their efforts moving forward. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management 

Business response:

Breana, thank you for making Extended Stay America a part of your travel plans. A comfortable room always makes for a great impression, and we are delighted to know you enjoyed the comfort of your room too. We are glad you had a relaxing stay and hope you’ll come back for another restful visit. Sincerely, Hotel Management 

Business response:

Roy, thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are delighted you enjoyed your stay at our hotel. We appreciate your feedback and hope to welcome you again soon. Sincerely, Hotel Management 

Business response:

Patricia, thank you for being our guest and providing your feedback. We regret your disappointment during your recent stay at our hotel. To ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites, and our team gladly delivers them to your suite. We appreciate your comments and hope you will choose us the next time you are in the area. Sincerely, Hotel Management