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Extended Stay America Select Suites - Greenville - Haywood Mall
- Hotels
- Greenville, SC
About this business
Location details
530 Woods Lake Rd., Greenville, SC, 29607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I like the complete full kitchen and decor of the deluxe studio room
Business response:
Thank you for your excellent review of Extended Stay America. We're thrilled to know you liked having a kitchenette and that you were impressed with the layout of your accommodation. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Not bad for the price paid. I arrived after 11p, and the front desk was closed, it was raining outside and I had to call from an outdoor telephone to get someone to the desk. I was then given a room that had not been cleaned - this was no fault of the person who checked me in however, she showed me the sheet she had that said the room was clean and ready, and she immediately gave me a new room which was much better. I did have to get my room card re-imprinted twice during my stay, and there were some very minor problems with... read more
Business response:
Marc, thank you for sharing your experience. Although you found us to be a fair value, we are sorry for the inconvenience caused at the time of check-in and regret the cleanliness issue you encountered in your initial room. We have shared your feedback with the housekeeping team to be more diligent in their work ensuring our future guests do not encounter a similar problem. Also, we are sorry about the lack of elevator service on our third floor was a difficulty for you. Please come back to visit us again and request a first... read more
No pots, pans, silverware, etc.in room, Limited breakfast, no elevators
Business response:
Thank you for the review. We are glad you had a great stay with us at Extended Stay America. However, we regret that our breakfast offerings were not appealing to you and have shared this with our Brand Leaders to assist them when determining new choices. Kindly note, our brand standards require us to keep the kitchenware at the front desk rather than leaving them in the suites. We will remind our front desk to communicate this more clearly going forward. Thank you again, and we hope to welcome you back soon. Sincerely, Hote... read more
Very nice enjoyed the stay
Business response:
Lisa, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Clean rooms, friendly staff. Would stay again if in area.
Business response:
Thank you for being our guest at Extended Stay America. Our team is so pleased to learn you enjoyed your stay, found your suite comfortable and our staff friendly and professional. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Everything was exceptional, from the stay to the checkout
Business response:
Thank you so much for the awesome review of Extended Stay America. It is great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you return to the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Greenville - Haywood Mall
How is Extended Stay America Select Suites - Greenville - Haywood Mall rated?
Extended Stay America Select Suites - Greenville - Haywood Mall has a 4.4 star rating with 956 reviews.
When is Extended Stay America Select Suites - Greenville - Haywood Mall open?
Extended Stay America Select Suites - Greenville - Haywood Mall is open now. It will close tomorrow at 12:00 a.m.