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Extended Stay America Select Suites - Greenville - Haywood Mall
- Hotels
- Greenville, SC
About this business
Location details
530 Woods Lake Rd., Greenville, SC, 29607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very nice employees. The rooms were very clean. Checking in was very easy
Business response:
Thank you for the fantastic feedback about your stay at Extended Stay America. We are delighted to know you were impressed with our well-appointed room and that our associates surpassed your expectations. We appreciate the outstanding review and look forward to your future visit. Sincerely, Hotel Management
Mixed bag, but great location. The website should say "no ice machine". Also, to get a coffee pot you have to ask at the desk. The bed was not good either. Despite this, it was excellent for me in that the vet which I had to drop my sheltie off the next day at 0730, Upstate specialty vet clinic right down the dtrert; covers both the SC upstate and NC Mountains Region.
Business response:
John, we appreciate you choosing our hotel. Although you liked our location and that you had a pleasant stay, we apologize as we couldn't hit the mark of your expectations for a perfect visit. We hope the positive aspects of your stay will help you choose us again on your next trip to our area. Sincerely, Hotel Management
Don’t have one It was good
Business response:
Vanessa, we appreciate being our guest at Extended Stay America. It was a pleasure knowing everything went well during your visit and that we could meet your expectations for a great stay. Thank you for your feedback, and we look forward to serving you again soon. Sincerely, Hotel Management
I like the complete full kitchen and decor of the deluxe studio room
Business response:
Thank you for your excellent review of Extended Stay America. We're thrilled to know you liked having a kitchenette and that you were impressed with the layout of your accommodation. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Not bad for the price paid. I arrived after 11p, and the front desk was closed, it was raining outside and I had to call from an outdoor telephone to get someone to the desk. I was then given a room that had not been cleaned - this was no fault of the person who checked me in however, she showed me the sheet she had that said the room was clean and ready, and she immediately gave me a new room which was much better. I did have to get my room card re-imprinted twice during my stay, and there were some very minor problems with... read more
Business response:
Marc, thank you for sharing your experience. Although you found us to be a fair value, we are sorry for the inconvenience caused at the time of check-in and regret the cleanliness issue you encountered in your initial room. We have shared your feedback with the housekeeping team to be more diligent in their work ensuring our future guests do not encounter a similar problem. Also, we are sorry about the lack of elevator service on our third floor was a difficulty for you. Please come back to visit us again and request a first... read more
No pots, pans, silverware, etc.in room, Limited breakfast, no elevators
Business response:
Thank you for the review. We are glad you had a great stay with us at Extended Stay America. However, we regret that our breakfast offerings were not appealing to you and have shared this with our Brand Leaders to assist them when determining new choices. Kindly note, our brand standards require us to keep the kitchenware at the front desk rather than leaving them in the suites. We will remind our front desk to communicate this more clearly going forward. Thank you again, and we hope to welcome you back soon. Sincerely, Hote... read more
Frequently asked questions about Extended Stay America Select Suites - Greenville - Haywood Mall
How is Extended Stay America Select Suites - Greenville - Haywood Mall rated?
Extended Stay America Select Suites - Greenville - Haywood Mall has a 4.4 star rating with 977 reviews.
When is Extended Stay America Select Suites - Greenville - Haywood Mall open?
Extended Stay America Select Suites - Greenville - Haywood Mall is open now. It will close tomorrow at 12:00 a.m.