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Extended Stay America Select Suites - Greenville - Haywood Mall
- Hotels
- Greenville, SC
About this business
Location details
530 Woods Lake Rd., Greenville, SC, 29607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thomasina, thank you for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way, and we hope to have the pleasure of hosting you again. Sincerely, Hotel Management
Business response:
We appreciate your rating but were disappointed not to have delivered our best. We hope to have a second chance to provide you with the stay you deserve in the near future. Sincerely, Hotel Management
Last minute for multiple rooms filled a need Most things did not work in rooms, some had no shower curtain, no working televisions, light switches didn’t work, leftover food from previous occupants, smokers in the non smoking rooms smoking, not a continental breakfast to go. Thankfully we just need a bed to sleep a few hours each night.
Business response:
Thank you for choosing our hotel. We apologize for the difficulties you encountered in your rooms. Please be assured that we have discussed your feedback with the concerned departments, and we're taking immediate actions to fix all the problems you mentioned. We would like to regain your trust and hope you will give us that opportunity in the future. Sincerely, Hotel Management
Very clean and great staff. Would stay again. Close to everything you need or want to do
Business response:
Thank you for being our guest at Extended Stay America. We're happy to know you were impressed with our excellent associates and that our ideal location was perfect for your traveling needs. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Richard, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Clarence, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
I liked the cleanliness. I liked the price. It seemed like an older hotel.
Business response:
Thanks for the feedback. We are glad to read you liked our well-kept property and the value we offer. Your review indicates we have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management
The staff was very friendly and extremely helpful. There wasn't a ground floor room for me ... only a room on the 3rd floor. A very kind and helpful staff member carried my 50 pound bag up a couple of flights of stairs. I'm so grateful for that! My room was very clean and the staff brought me clean and serviceable dishes and cookware. I always felt safe in my room and the 3 nights I stayed there were peaceful and quiet. Overall, this is an excellent ESA in Greenville,SC!
Business response:
Catherine, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Greenville - Haywood Mall
How is Extended Stay America Select Suites - Greenville - Haywood Mall rated?
Extended Stay America Select Suites - Greenville - Haywood Mall has a 4.4 star rating with 977 reviews.
When is Extended Stay America Select Suites - Greenville - Haywood Mall open?
Extended Stay America Select Suites - Greenville - Haywood Mall is open now. It will close tomorrow at 12:00 a.m.