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Extended Stay America Select Suites - Hartford - Manchester
- Hotels
- Manchester, CT
About this business
Location details
340 Tolland Tpke., Manchester, CT, 06040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hotel was good overall but had a bad experience with the lady the front desk.
Business response:
Thank you for the review. We apologize for the unsatisfactory service you received from our front desk associate and have shared your concerns with her to ensure this does not repeat going forward. On a positive note, we are happy you liked our well-kept hotel. Thank you again, and we hope to make it up to you on your next visit. Sincerely, Hotel Management
The property was very clean. The staff exceptional. The facility itself is a little outdated, especially the ac/heat unit which is VERY loud.. Oh, and it would be nice if some food items/snacks were available for purchase.
Business response:
Thank you for choosing Extended Stay America and for sharing your comments with fellow travelers. We are glad to know you were impressed with our courteous associates and that you enjoyed our well-kept property. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management
I would request for a toaster and get it and had microwave and fridge. Stove looked old and microwave was small. Break fast was grab and go type. No hot breakfast.
Business response:
Your gracious review of Extended Stay America is highly appreciated. It is such a pleasure to know you had a relaxing stay with us and that we met your expectations for a great time. However, we are sorry for any inconvenience caused to you. Thank you for being our guest, and we look forward to seeing you again soon. Sincerely, Hotel Management
When I booked a double room on the property through Expedia, I was supposed to get 2 double beds according to the booking. I got to the hotel, and they could only give us a single for the booked rate. I had to book at a different rate which isn't what Expedia sold us.
Business response:
Thank you for being our guest. We are sorry for the reservation issue you encountered. We are reviewing this situation so that we can improve our future guest's experience. We hope the rest of your stay was a pleasant one. Thank you again for the nice rating. We look forward to welcoming you back at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Hartford - Manchester
How is Extended Stay America Select Suites - Hartford - Manchester rated?
Extended Stay America Select Suites - Hartford - Manchester has a 3.5 star rating with 1,583 reviews.
When is Extended Stay America Select Suites - Hartford - Manchester open?
Extended Stay America Select Suites - Hartford - Manchester is open now. It will close tomorrow at 12:00 a.m.