This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Hartford - Manchester
- Hotels
- Manchester, CT
About this business
Location details
340 Tolland Tpke., Manchester, CT, 06040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I would stay there again Had a new computer system and took over an hr to get checked in. Listed that it was with breakfast and all it was coffee, muffins, oatmeal. Not much. Also ask for early check it and couldn’t do it. I wanted to make sure my mom could get into room since it was in my name and I wasn’t going to be there with her. Well that is what took an hour and almost didn’t let her get in room without me. Other Than that the room was good. Bed a little on the hard side but it was clean need more options for breakfas... read more
Business response:
Holly, thank you for choosing to stay at our hotel. We apologize for the issues your mother faced during check-in, and we regret she did not like our breakfast. We have shared your comments with the appropriate team members to ensure we are well poised to serve our future guests better. Thank you again, and we look forward to your next visit. Sincerely, Hotel Management
Mikhail, the front desk agent, was very attentive and sweet. He took the time to make sure we knew where everything was.
Business response:
We appreciate your terrific review of Extended Stay America. Hospitality is what we do best, and we thank you for acknowledging our efforts. We will certainly relay your comments to Mikhail! Thank you for staying with us, and we look forward to welcoming you all back soon. Sincerely, Hotel Management
We were only staying one night, as a stop over during a road trip. Hotel is in a great location if you want to stay near I-84. Despite its proximity, the hotel was very quiet. However, this Extended Stay was not without its quirks. The room was clean and big. Oddly, the room was too big for the furniture layout. It felt like all the pieces were shoved into the corner, like a child was wearing his father's shoes. Addionally, our room was a combo of classic and renovated. The bathroom, walls, beds and bedding were all in the c... read more
Business response:
Rebecca, thank you for choosing our hotel for an overnight stay. We're glad to know our location close to I-84 was ideal for you, but we're sorry for your disappointment with the layout of your room. We appreciate your feedback as we are continuously looking for ways to improve. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management
I like the whole upkeep of the property and the cleanliness of the rooms.
Business response:
Everton, thank you for the fantastic feedback of Extended Stay America. We are thrilled to know you were impressed with our well-kept property and that you had a great time with us. Thank you again for your generous comments. We look forward to your next visit! Sincerely, Hotel Management
Nice place to stay for a while. My needs are not great. I appreciate the availability of assistance when necessary and the freedom of independent apartment living. The price was good, people nice, clientele considerate.
Business response:
Diana, it was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you were impressed with your room and that our location was perfect for your needs. Thank you for choosing to stay with us. We hope to have the opportunity to welcome you back. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Hartford - Manchester
How is Extended Stay America Select Suites - Hartford - Manchester rated?
Extended Stay America Select Suites - Hartford - Manchester has a 3.5 star rating with 1,583 reviews.
When is Extended Stay America Select Suites - Hartford - Manchester open?
Extended Stay America Select Suites - Hartford - Manchester is open now. It will close tomorrow at 12:00 a.m.