This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Hartford - Manchester
- Hotels
- Manchester, CT
About this business
Location details
340 Tolland Tpke., Manchester, CT, 06040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very good place to stay Customer service was great. Room and cleanliness was good.
Business response:
Joan, thank you for choosing Extended Stay America and sharing your review with us. We are delighted to read you were impressed with the service of our courteous staff and had a relaxing stay in your well-appointed room. Thanks once more for the comments, and we look forward to serving you on a future date. Sincerely, Hotel Management
Business response:
Pedro,thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
The only thing I have to say is that the bed skirt was dirty, dried boogers on it. you need softer pillows.
Business response:
Thank you for choosing to stay with us at Extended Stay America. We're glad to know overall you had a pleasant time with us, but we're sorry for the cleanliness issue you encountered in your room. Please be assured that we have discussed your feedback with housekeeping team to be more diligent with our efforts moving forward.Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Room availability not up to date. Made the reservation online for non smoking room & got a confirmation # but upon arrival all the non smoking rooms were not cleaned so I had to stay in a smoking room . Smelly room due to smokers.
Business response:
Thank you for taking the time to post your feedback. Please accept our apologies for the reservation mix-up and cleanliness issue you experienced during your visit. We will be taking action to make sure we are more consistent in providing the level of service you expect and deserve. We hope you will choose us again so we can accommodate you with the room of your choice. Sincerely, Hotel Management
It’s outdated . Looked gloomy. Staff was friendly. Not comfortable .
Business response:
Alliaon, thank you for sharing a review. Although you were happy with our associates, we are sorry for the issues you experienced during your stay. We hope to host you back in the future so that we can make your next visit a memorable one. Sincerely, Hotel Management
Business response:
Christopher, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Great experience Great stay, Clean. The women at the desk were very pleasant and helpful. I would definitely stay htere again.
Business response:
Pamelia, thanks for the 5-star review of Extended Stay America. We are thrilled to know you liked our well-maintained property and that our courteous staff made your stay a home-like one. On behalf of everyone here, we thank you for the recognition and invite you to visit us again soon. Sincerely, Hotel Management
Room was clean and it was good for our one night stay.
Business response:
Thank you for choosing the Extended Stay America for your overnight stay. We are glad to know you had a positive experience and that you were impressed with our clean and comfortable accommodations. It was a pleasure to have you as our guest, and we hope to see you soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Hartford - Manchester
How is Extended Stay America Select Suites - Hartford - Manchester rated?
Extended Stay America Select Suites - Hartford - Manchester has a 4.2 star rating with 1,019 reviews.
When is Extended Stay America Select Suites - Hartford - Manchester open?
Extended Stay America Select Suites - Hartford - Manchester is open now. It will close tomorrow at 12:00 a.m.