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Extended Stay America Select Suites - Houston - Willowbrook - HWY 249
- Hotels
- Houston, TX
About this business
Location details
16939 Tomball Pkwy., Houston, TX, 77064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very clean and pleasant staff very helpful
Clean rooms , friendly staff
Business response:
Dear Crystal, Thank you for choosing to stay with us and for leaving such a kind review. It’s wonderful to hear that our efforts to maintain a clean and welcoming environment made a positive impression during your visit. We value every guest’s feedback, and it is a delight to know you enjoyed all that we have to offer. It was a true pleasure to have you as our guest, and we look forward to seeing you again at Extended Stay America. Sincerely, Hotel Management
NO COMPLAINTS
first and foremost, the two ladies at the desk Amy and Lourdes are the most phenomenal women working here. They have been so understanding, patient, caring, respectful and just overall have provided the BEST customer service EVER! I have absolutely NO complaints about staying at this hotel with my two boys.
Great
Business response:
Dear Rosia, Thank you for choosing Extended Stay America. We're glad to know you had a pleasant stay with us. Providing a comfortable, clean, and welcoming environment is always our top priority, and it's rewarding to hear we met your expectations. We appreciate you choosing to stay with us and hope to continue being your go-to spot whenever you're in the area. We look forward to welcoming you back for another enjoyable stay. Sincerely, Hotel Management
Safe walkable
The room fit my needs. It could use grab bars, since I am a senior. The only complaint I have is that you need a regular pest terminator. I saw two small roaches during my stay. Same thing with your property in Fort Lauderdale. I only saw one that time three weeks ago.
Business response:
Dear Deborah, We are glad the room suited your needs during your stay at Extended Stay America. Thank you for sharing your concerns about accessibility and pest control. We take these matters seriously and continually work to improve guest comfort and safety. Your feedback is invaluable in helping us maintain a welcoming environment, and we hope to provide an even better experience on your next visit. Sincerely, Hotel Management
Great manager
Frequently asked questions about Extended Stay America Select Suites - Houston - Willowbrook - HWY 249
How is Extended Stay America Select Suites - Houston - Willowbrook - HWY 249 rated?
Extended Stay America Select Suites - Houston - Willowbrook - HWY 249 has a 3.7 star rating with 1,176 reviews.
When is Extended Stay America Select Suites - Houston - Willowbrook - HWY 249 open?
Extended Stay America Select Suites - Houston - Willowbrook - HWY 249 is open now. It will close tomorrow at 12:00 a.m.