This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Houston - Willowbrook - HWY 249
- Hotels
- Houston, TX
About this business
Location details
16939 Tomball Pkwy., Houston, TX, 77064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was clean but it really needs updating and new appliances. Also I was under the impression it had all the utensils stocked there which was not the case. Staff was very friendly
Business response:
Dear Guest, Thank you for taking the time to share your feedback with us. While we are glad to hear that our team made a positive impression with their friendliness, we apologize that the room did not meet your expectations in terms of updates and appliances. We will share your comments with the relevant teams as we continue to evaluate areas that need updates. Regarding in-room cookware and dishware, our kitchens are designed for guest convenience, and to maintain hygiene standards, these items are available upon request at... read more
Just ok,
Business response:
Dear Guest, Thank you for taking the time to share your feedback with us. We’re pleased to know your stay was acceptable overall. However, we strive to ensure every guest feels valued and comfortable, and we apologize if we missed out on any opportunities to make your visit a seamless, memorable one you deserve. We hope you’ll consider staying with us again for a more satisfying visit in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Houston - Willowbrook - HWY 249
How is Extended Stay America Select Suites - Houston - Willowbrook - HWY 249 rated?
Extended Stay America Select Suites - Houston - Willowbrook - HWY 249 has a 3.7 star rating with 1,246 reviews.
When is Extended Stay America Select Suites - Houston - Willowbrook - HWY 249 open?
Extended Stay America Select Suites - Houston - Willowbrook - HWY 249 is open now. It will close tomorrow at 12:00 a.m.