Extended Stay America Select Suites - Houston - Willowbrook - HWY 249's cover image
Claimed

This profile has been claimed by the business owner or representative.

Extended Stay America Select Suites - Houston - Willowbrook - HWY 249

4.4
  • Hotels
  • Houston, TX

About this business

HospitalityHotels

Extended Stay America Hotel Houston - Willowbrook - HWY 249 is located at 16939 State Highway 249, Houston, TX. This location is in the Willowbrook neighborhood. This business specializes in Hotels & Motels and Other Lodging. 

Location details

16939 Tomball Pkwy., Houston, TX, 77064, United States

Get directions
WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.4812 reviews
Select a rating
Jordy's profile image
3 years ago
Maxximus's profile image
Maxximus 
3 years ago
Daniel's profile image
Daniel 
3 years ago
Ashley's profile image
Ashley 
3 years ago
Anonymous's profile image
Anonymous 
3 years ago

Didn’t use amenities, the grounds are ok, there was a car with a flat tire next to ours that never moved the whole week we were there. But the crew that was busy picking up the garbage and made sure to pick up and keep it clean . 

Business response:

Thank you for being our guest at Extended Stay America. We appreciate your positive rating and are glad to know you had a pleasant stay with us. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management 

Melissa's profile image
Melissa 
3 years ago
Jordan's profile image
Jordan 
3 years ago
Brea's profile image
3 years ago

It was ok. I’m pretty sure they have roaches though. The keys to the door wasn’t working either. Had to get a new key every time I came in. The room also smelled like old mop water. 

Business response:

Brea, thank you for taking the time to review your stay with us. We are glad you were pleased with our cleanliness issues you encountered. We will share your comments with our housekeeping team and make sure we are more diligent going forward. We will also share your concerns regarding the key card and make sure the problem is resolved. We are committed to providing outstanding service, and we hope you will give us another opportunity to prove that to you. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
3 years ago

The soap is horrible. 

Frequently asked questions about Extended Stay America Select Suites - Houston - Willowbrook - HWY 249

How is Extended Stay America Select Suites - Houston - Willowbrook - HWY 249 rated?

Extended Stay America Select Suites - Houston - Willowbrook - HWY 249 has a 4.4 star rating with 812 reviews. 

When is Extended Stay America Select Suites - Houston - Willowbrook - HWY 249 open?

Extended Stay America Select Suites - Houston - Willowbrook - HWY 249 is open now. It will close tomorrow at 12:00 a.m.