Extended Stay America Select Suites - Houston - Willowbrook - HWY 249

Sharon Schmidt 

on Expedia

12 years ago

Close to next mornings destination. I did not care for it ! First off, parking Lott was vert dark, and small. Secondly, the entrance of this property was small and almost scary looking. Thirdly, the front desk person was by herself, so it took quiet some time to get checked in, Fourthly, when she finally gave me my key, she announced the room # so that everyone else waIting in line or in the lobby could hear where I was headed.. Finally, the room was so dated and the blanket on the bed was so old and crusty, should have been... read more

Debbie 

on Expedia

12 years ago

Just ok Ok - if you do not mind not having room service. Had to go downstairs to get extra towels, tissue, etc. No hair dryer in room. Iron did not work. Did not like hearing dog barking in the next room. Hallway and front entry smell of dog urine at times. 

Anonymous 

on Expedia

12 years ago

Would recommend staying somewhere else I will stay somewhere else next time. 

Jamie 

on Expedia

12 years ago

Not recommended The Hotel.com address is not correct so I was directed to a "sister" facility. Welcoming staff was friendly but not apologetic about address problem. Departing staff not very friendly. It was advertised to have a continental breakfast, but only had a grab and go. Our bathroom had black mold and a large area of peeling paint above and surrounding the tub. Bar soap was provided, but no other amenities. Room size was very nice. 

Dan 

on Expedia

13 years ago

Business Trip absolutely no services, available, not even a wake up call. just maid service 1 time a week. For $100.00 a day, you should get something besides a bed, Will never stay here again. 

Anonymous 

on Expedia

13 years ago

bad hotel room was not cleaned..few soap and shampo itesm avalable.. 

Shane 

on Expedia

13 years ago

Bad night No shampoo in the bathroom. Internet service was not available so I had to drive to a satellite office at 10:30 at night to take care of a task for work. My room window was directly outside the front entrance of the hotel, where there was a bench were people camped out to smoke. Talking in that area was loud and went on into late hours of the night keeping me from falling asleep. Talking woke me up aroudn 5:30 the next morning from that same area. I could not complain to the front desk that night to get a room chan... read more