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Extended Stay America Select Suites - Indianapolis - Greenwood
- Hotels
- Greenwood, IN
About this business
Location details
1009 Greenwood Springs Blvd, Greenwood, IN, 46143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Seemed like a prison concrete linoleum floors had to wait to check in 15 months mutes.
Business response:
We are so very sorry to hear that our accommodations disappointed you during this stay. Thank you for sharing your feedback so we know how we're coming across and what we need to address.
Nasty Filthy hotel The halls smelled of smoke and the carpet was filthy. The room was nasty with stained sheets. I couldn’t get over the odor. At check in the attendant told me no dogs, but as soon as I enter the doors, there’s a dog walking down the hall. Looked like a bunch of druggies hanging out in front by the entrance door.
Business response:
Thank you for your review. We are so sorry to hear that you encountered some offensive odors during your stay. Thank you for letting us know. We apologize for this great inconvenience and for the bad impression we made on you. Best wishes in your travels.
Business response:
We appreciate hearing from you.
Business response:
We are sorry you were not pleased with your stay.
100% disgusting Absolutely disgusting! Horrible odor as soon as u walked in. Our room was filthy and smelled of mildew. We demanded another room and the lady went and sprayed it so it didn’t smell. Duh! We demanded our $ back! We didn’t even put our stuff down on the floor or bed!!!! STAY AWAY
Business response:
We are terribly disturbed to read that you did not get a good impression of our hotel during this stay. We wish you only the best in your future travels and lodging.
Smoking in the room next to us. The bed was horrible. Basically a roll away bed without wheels.
Business response:
Thank you for taking time to review our hotel. We are sorry to hear that our beds did not meet your expectations and for an unpleasant odor you experienced during your stay with us. We apologize for the inconvenience this caused you. Thank you for your feedback.
Tried to check in at 9:30, there was no one at the front desk to check me in. There was a sign that said after hours to use the lobby phone and dial 500. Listened to a recording for 10 minutes on that line and no one ever answered. Terrible service, and then having a terrible time getting them to reverse the charge. Definitely a no go.
Business response:
Thank you for your feedback. We apologize for the great inconvenience of arriving and not getting an answer on the Lobby phone so you could get checked in. That is certainly not the first impression we were aiming for…. We are so sorry for this very disappointing experience.
The room smelled like my dead grandpa, the bed was 200 years old and my “king” was a full and the springs were popping and creaking, globs of pubic or facial hair in the sink
Business response:
I'm so terribly sorry that your experience with us was not more pleasantly memorable. Best wishes in all your future travels and lodging.
The Bed was horrible everytime we turned it made noises it was like a baby bed sound also the handle in the shower came loose and they were going to charge me for a 3 day stay is very unprofessional
Business response:
Thank you for your feedback. We are so sorry for the maintenance issues in your room and apologize for the inconvenience these caused you during your stay. We will certainly address the problems and appreciate hearing from you.
Frequently asked questions about Extended Stay America Select Suites - Indianapolis - Greenwood
How is Extended Stay America Select Suites - Indianapolis - Greenwood rated?
Extended Stay America Select Suites - Indianapolis - Greenwood has a 3 star rating with 836 reviews.
When is Extended Stay America Select Suites - Indianapolis - Greenwood open?
Extended Stay America Select Suites - Indianapolis - Greenwood is open now. It will close tomorrow at 12:00 a.m.