Extended Stay America Select Suites - Indianapolis - West

Ann 

on Expedia

a year ago

Room didn't look like it was even cleaned. Trash under tv cabinet, on top of kitchen cabinets and bathtub had a rusty drain and was dirty. No one was in the office so we could check out at 7 a.m. when we wanted to leave. It said 9 a.m. office opened it was almost 10 a.m. before anyone was available to check us out. NEVER STAYING THERE AGAIN. WOULDNOT RECOMMEND IT TO ANYONE. SMELT LIKE POT WHEN IT WAS A NONE SMOKING PLACE. 

Steven 

on Expedia

a year ago

Something from a scary movie. This is a place where people who are one small step from homelessness live. This is not a place for the weary traveler. I have been using this app for over twenty years now and this is by far the worst experience I’ve ever had. I was fully expecting to get mugged in the hallway or the elevator in the hotel. 

Taylor 

on Expedia

a year ago

This hotel was nothing short of foul, there was stains on the bed sheet, the fridge was so scary looking outside we didnt even look in it, rooms were over booked and smelled awful everywhere 

Robert 

on Expedia

a year ago

room was dirty, very cheaply furnished, oldest stove i ever seen, hallway floor was sticky to walk on the whole time 

lynn 

on Expedia

a year ago

The property just was very old and the safety doors into the hotel both from the lobby and from the back We're not working period they just opened up without needing your key card so anybody could walk in. The door from the lobby seemed to get fixed but a day later it was able to be opened again without a key. The backdoors got fixed and that seemed to hold. The bathroom fan was fairly dirty, The kitchen stove had to burners but one was fully missing so just 1 little burner. The refrigerator was a good size and that was very... read more

Robert 

on Expedia

a year ago

Worst experience I have ever had The description is deceiving. The hotel is falling apart. Our room had broken cabinets, the refrigerator was filthy and covered in rust. We slept on top of the sheets so we did not get bed bugs. I have stayed in some bad hotels, but this was the absolute worst! I would not have been so upset if it was $50 a night because I would know what to expect. The TV did not work, and the front desk clerk was not helpful at all! $165 a night is a joke! This will be the last time I use Hotel.com!