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Extended Stay America Select Suites - Jackson - South
- Hotels
- Byram, MS
About this business
Location details
5590 I-55 South Frontage Rd, Byram, MS, 39272, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you so much for your wonderful review, Vince! Please come back to see us again soon!
Toilet was nasty with dirty spots, the bed frame was bigger than the actual mattress. There were no bed pillows, there were no trash bins in the room. Also the cover on the bed didn’t have a good smell to them. The man at the front desk lied and said there weren’t any rooms until I showed him that online it say they had plenty. He just didn’t want to do the work and get me into the room. I had to book a room on my phone right then in order for him to give me a room
Business response:
Thank you for reviewing your stay with us, Chrishana. We are so sorry for the issues that you encountered during your stay with us. We pride ourselves on delivering an exceptionally clean stay that is full of great customer service. We hate to see that this was not your experience, and can assure you that we will revisit our standards and training to avoid this in the future. Thank you for allowing us to host you and we wish you all the best in your future travels.
Business response:
Thank you so much for rating your stay with us! We hope to see you again soon!
Not Clean Room was not clean. No tables/countertops wiped off. And the floor was not swept or mopped. Toilet wasn’t clean. There was a hair left on the toilet seat. Attendant was very nice and tried to help, but the cleaning staff did barely anything. Hoping they at least changed the sheets. Who knows.
Business response:
Hello Meghan. Thank you for sharing your experience with us. We are happy that you were happy overall with your stay and appreciate your feedback on how we can improve. We do hope that you give us another opportunity to host you the next time your travels bring you this way.
No garbage can in my room , not clean , no tv remote
Business response:
We apologize that you did not enjoy your stay with us, Heather. Our team strives to provide our guests with excellent stays, and we are disappointed this was not the case for you. Thank you for being our guest and we wish you all the best in your travels.
No access to plastic ware
Business response:
Thank you for your review, Chrishana. We appreciate the great rating, along with the feedback on how we can make your stay even better. We would love another chance to host you, and hope we get the opportunity the next time you are in the area.
Frequently asked questions about Extended Stay America Select Suites - Jackson - South
How is Extended Stay America Select Suites - Jackson - South rated?
Extended Stay America Select Suites - Jackson - South has a 4.4 star rating with 213 reviews.
When is Extended Stay America Select Suites - Jackson - South open?
Extended Stay America Select Suites - Jackson - South is open now. It will close tomorrow at 12:00 a.m.