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Extended Stay America Select Suites - Jackson - South
- Hotels
- Byram, MS
About this business
Location details
5590 I-55 South Frontage Rd, Byram, MS, 39272, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
When we arrived the front desk clerk shutting down. A vehicle struck AT&T infrastructure, the had no phones, internet. Wireless devices were down to one bar and very slow data. I showed her my reservation confirmation and she let us check in the old fashion way. She was very polite, even upgraded our room for free.
5 star Everything was very nice except our shower didn’t have a shower head and a cabinet was missing a drawer and the fridge wa skins of dirty on the side but other than that, everything else was great. I wouldn’t mind staying again. Everything was perfect.
Business response:
Thank you so much for your wonderful review, Vince! Please come back to see us again soon!
Business response:
Thank you so much for rating your stay with us! We hope to see you again soon!
Toilet was nasty with dirty spots, the bed frame was bigger than the actual mattress. There were no bed pillows, there were no trash bins in the room. Also the cover on the bed didn’t have a good smell to them. The man at the front desk lied and said there weren’t any rooms until I showed him that online it say they had plenty. He just didn’t want to do the work and get me into the room. I had to book a room on my phone right then in order for him to give me a room
Business response:
Thank you for reviewing your stay with us, Chrishana. We are so sorry for the issues that you encountered during your stay with us. We pride ourselves on delivering an exceptionally clean stay that is full of great customer service. We hate to see that this was not your experience, and can assure you that we will revisit our standards and training to avoid this in the future. Thank you for allowing us to host you and we wish you all the best in your future travels.
Frequently asked questions about Extended Stay America Select Suites - Jackson - South
How is Extended Stay America Select Suites - Jackson - South rated?
Extended Stay America Select Suites - Jackson - South has a 3.5 star rating with 420 reviews.
When is Extended Stay America Select Suites - Jackson - South open?
Extended Stay America Select Suites - Jackson - South is open now. It will close tomorrow at 12:00 a.m.