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Extended Stay America Select Suites - Jackson - South
- Hotels
- Byram, MS
About this business
Location details
5590 I-55 South Frontage Rd, Byram, MS, 39272, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for this exceptional rating and letting us host you! We are so happy that our hard work and efforts were noticed! We can’t wait to host you again!
Business response:
Thank you so much for your wonderful rating, Anita! We would love to welcome you back the next time your travels bring you this way!
Business response:
Thank you for taking the time to rate your stay, Anita. We are thrilled to see that you enjoyed such a pleasant stay at our clean and spacious suites! Please come back to see us again the next time you are in the area!
2Thumbs Up Just shared one night , but it was nice
Business response:
Thank you for your feedback and rating, Mary. We are so happy that you enjoyed your short time with us. We would love to have you back the next time you come this way!
I’M NOT USE TO HOTELS LIKE THIS !!! The experience was horrible! First, the hotel rooms look like an old dormitory. The toilet was coming out of the floor and it look like they tried to repair instead of replacing it. The key to my room stopped working for some odd reason after being gone only 3 hours but it worked to get inside the hotel. On top of that, the person at the front desk was NEVER there so I had to wait for 30 minutes to check in and reactivate my key. Also, the entire hotel smelled like cigarettes! WORST EXPERI... read more
Business response:
Hello Alexis. Thank you for taking the time to review your stay. We value the opinions of our guests and are so sorry for the issues you experienced with the key and other maintenance concerns. We also apologize for the problems you encountered while trying to reach someone at the front desk. We will make sure that we address these concerns with our team directly for immediate action and resolve.
Business response:
Thank you for being our guest and letting us provide you with an overall comfortable stay. We hope that our hotel was able to meet your needs during your stay.
The property was clean and the staff was very friendly. The place itself was clean but their were just certain small discrepancies, for instance one night during our stay the fire alarm went off twice during the night. Other than that there were not major issues.
Business response:
Thank you for sharing your experience as we truly value the opinions of our guests. We are so happy that your overall stay was a great one and appreciate your feedback on how it could have been better. We do hope we have another chance to show you an exceptional experience and wish you all the best in your future travels.
The linen was clean. Floor needed sweeping and mopping. Counters and fridge were not cleaned. Didn’t use fridge. But good thing i brought my disinfectant wipes and things. It wasn’t too bad but it definitely could’ve been cleaned better. It was eye sight uncleanliness... But the service was great. They were very nice.
Business response:
Thank you for your review. We can't tell you how disappointed we are to see that you experienced these issues and apologize for the impact that they had on your stay. We take cleanliness very seriously and we can assure you that we will address these concerns with our housekeeping and front desk team. We are so sorry that we failed to satisfy your expectations and hope that all your future travels are wonderful ones.
The hotel is just okay. Did not care
Business response:
Thank you for your comments, Nicole. We are terribly sorry that you did not enjoy a WOW experience. We would love to welcome you back to show you our improvements. Thank you for allowing us to host you and we wish you all the best in your future travels.
Frequently asked questions about Extended Stay America Select Suites - Jackson - South
How is Extended Stay America Select Suites - Jackson - South rated?
Extended Stay America Select Suites - Jackson - South has a 4.4 star rating with 213 reviews.
When is Extended Stay America Select Suites - Jackson - South open?
Extended Stay America Select Suites - Jackson - South is open now. It will close tomorrow at 12:00 a.m.