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Extended Stay America Select Suites - Jackson - South
- Hotels
- Byram, MS
About this business
Location details
5590 I-55 South Frontage Rd, Byram, MS, 39272, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No garbage can in my room , not clean , no tv remote
Business response:
We apologize that you did not enjoy your stay with us, Heather. Our team strives to provide our guests with excellent stays, and we are disappointed this was not the case for you. Thank you for being our guest and we wish you all the best in your travels.
No access to plastic ware
Business response:
Thank you for your review, Chrishana. We appreciate the great rating, along with the feedback on how we can make your stay even better. We would love another chance to host you, and hope we get the opportunity the next time you are in the area.
Business response:
Thank you for this exceptional rating and letting us host you! We are so happy that our hard work and efforts were noticed! We can’t wait to host you again!
Business response:
Thank you so much for your wonderful rating, Anita! We would love to welcome you back the next time your travels bring you this way!
Business response:
Thank you for taking the time to rate your stay, Anita. We are thrilled to see that you enjoyed such a pleasant stay at our clean and spacious suites! Please come back to see us again the next time you are in the area!
2Thumbs Up Just shared one night , but it was nice
Business response:
Thank you for your feedback and rating, Mary. We are so happy that you enjoyed your short time with us. We would love to have you back the next time you come this way!
Business response:
Thank you for being our guest and letting us provide you with an overall comfortable stay. We hope that our hotel was able to meet your needs during your stay.
Not Clean Room was not clean. No tables/countertops wiped off. And the floor was not swept or mopped. Toilet wasn’t clean. There was a hair left on the toilet seat. Attendant was very nice and tried to help, but the cleaning staff did barely anything. Hoping they at least changed the sheets. Who knows.
Business response:
Hello Meghan. Thank you for sharing your experience with us. We are happy that you were happy overall with your stay and appreciate your feedback on how we can improve. We do hope that you give us another opportunity to host you the next time your travels bring you this way.
I’M NOT USE TO HOTELS LIKE THIS !!! The experience was horrible! First, the hotel rooms look like an old dormitory. The toilet was coming out of the floor and it look like they tried to repair instead of replacing it. The key to my room stopped working for some odd reason after being gone only 3 hours but it worked to get inside the hotel. On top of that, the person at the front desk was NEVER there so I had to wait for 30 minutes to check in and reactivate my key. Also, the entire hotel smelled like cigarettes! WORST EXPERI... read more
Business response:
Hello Alexis. Thank you for taking the time to review your stay. We value the opinions of our guests and are so sorry for the issues you experienced with the key and other maintenance concerns. We also apologize for the problems you encountered while trying to reach someone at the front desk. We will make sure that we address these concerns with our team directly for immediate action and resolve.
Frequently asked questions about Extended Stay America Select Suites - Jackson - South
How is Extended Stay America Select Suites - Jackson - South rated?
Extended Stay America Select Suites - Jackson - South has a 3.5 star rating with 420 reviews.
When is Extended Stay America Select Suites - Jackson - South open?
Extended Stay America Select Suites - Jackson - South is open now. It will close tomorrow at 12:00 a.m.