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Extended Stay America Select Suites - Jackson - South
- Hotels
- Byram, MS
About this business
Location details
5590 I-55 South Frontage Rd, Byram, MS, 39272, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great Area close to VA Home I enjoyed my stay. The bed was a little stiff for my liking, but ok. Staff was nice, People above me made too much noise. Snake alarms went off twice, along with tornado warnings, but I know I was safe. Thanks!
Business response:
Thank you for reviewing our hotel. We love hearing that the staff was helpful and friendly but sorry to hear about your experience with some noise during your stay and we apologize for the inconvenience. We hope you’ll stay with us again the next time you are in the area.
My room was not cleaned well. The smoke alarms would go off every night and wake me up. Strobes and alarms. The shower head in in the middle of the tub. And the mattress was very uncomfortable and old. Seemed like all the hardware and furniture was coming apart. The air conditioning wires were on the floor with yellow wire nuts on them. Exposed for anyone to hit with there feet.
Business response:
• Thank you for your recent review. We are so sorry to hear that you were disappointed by the condition of your room. Your comments have been shared with the appropriate people as we want each of our guests to have a pleasant stay with us. We promise a clean and well-maintained room to every guest and we fell short here. We hope to welcome you back soon as we are eager to provide you with a room all guests deserve.
Business response:
• Thank you for the 5-star rating! We love hearing from satisfied guests and we’re glad you had a good stay with us.
Overall decent stay and area for price Outside was clean, staff and guests were friendly, upon entering room there were 2 insects in the corner and dust, mattress needs to be replaced
Business response:
• Thank you for the great review of our hotel. The WoodSpring Suites team is glad to hear you enjoyed your stay with us and our clean rooms but we're sorry to hear the mattress was not comfortable for you. We have passed along your comments to the hotel. Thank you for choosing WoodSpring Suites Jackson South for your recent stay and we look forward to welcoming you back again soon.
Good price and comfortable Hotel was clean and room was fine. Staff was friendly they called to make sure we had everything we needed when we got there. I wish they had breakfast but rooms are set up nice and air works great
Business response:
Thank you for the three star rating!
After hours check in a bit challenging Arrived after 2 am and could not get anyone answer on the house phone, so slept in my car until they opened next day. I understand people cant wait around for guests to arrive but there has to be a better way of checking in without waking people up at all hours of the night. Room clean but carpet felt dirty and if you look at the bottom of your feet after walking around there is the proof. Also they only provide maid service once every other Tuesday for some reason (that’s a long time t... read more
Business response:
I'm sorry you had some challenges getting checked in. I appreciate you still gave us a chance after that experience. I hope you will return and give us a chance to impress you.
Business response:
Thank you for the three star rating.
a great hotel it was awesome the staff were helpful and accommodated my needs
Business response:
Thank you for the five-star rating!
Frequently asked questions about Extended Stay America Select Suites - Jackson - South
How is Extended Stay America Select Suites - Jackson - South rated?
Extended Stay America Select Suites - Jackson - South has a 4.4 star rating with 255 reviews.
When is Extended Stay America Select Suites - Jackson - South open?
Extended Stay America Select Suites - Jackson - South is open now. It will close tomorrow at 12:00 a.m.