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Extended Stay America Select Suites - Jackson - South
- Hotels
- Byram, MS
About this business
Location details
5590 I-55 South Frontage Rd, Byram, MS, 39272, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The property was clean and the staff was very friendly. The place itself was clean but their were just certain small discrepancies, for instance one night during our stay the fire alarm went off twice during the night. Other than that there were not major issues.
Business response:
Thank you for sharing your experience as we truly value the opinions of our guests. We are so happy that your overall stay was a great one and appreciate your feedback on how it could have been better. We do hope we have another chance to show you an exceptional experience and wish you all the best in your future travels.
The linen was clean. Floor needed sweeping and mopping. Counters and fridge were not cleaned. Didn’t use fridge. But good thing i brought my disinfectant wipes and things. It wasn’t too bad but it definitely could’ve been cleaned better. It was eye sight uncleanliness... But the service was great. They were very nice.
Business response:
Thank you for your review. We can't tell you how disappointed we are to see that you experienced these issues and apologize for the impact that they had on your stay. We take cleanliness very seriously and we can assure you that we will address these concerns with our housekeeping and front desk team. We are so sorry that we failed to satisfy your expectations and hope that all your future travels are wonderful ones.
The hotel is just okay. Did not care
Business response:
Thank you for your comments, Nicole. We are terribly sorry that you did not enjoy a WOW experience. We would love to welcome you back to show you our improvements. Thank you for allowing us to host you and we wish you all the best in your future travels.
Business response:
Thank you for the good rating and for staying here with us. We hope to see you again the next time your travels bring you to the area.
Business response:
We are so happy that you enjoyed your time at our hotel, Donsha. Thank you for choosing WoodSpring Suites!
Business response:
Thank you for taking the time to review your stay at our hotel, Diamond. We are overjoyed to see that your stay was exceptional! Thank you so much for allowing WoodSpring Suites to host you and we hope that we see you again the next time your travels bring you to the area!
You get what you psy for....bathroom tub was nasty. There wasn't a shower curtain. You only get new linens if you pay extra. The furniture is very outdated!
Business response:
Thank you for your detailed review of your stay, Lu. We are so sorry that your first experience with us was not the clean, comfortable and exceptional stay that we intended for all our guests. We apologize that we failed to exceed your expectations and leave you with this negative impression of our hotel. Thank you for sharing your experience with us as we are constantly looking for ways to improve
Pretty much a bare bones facility that's barely above a Motel 6. You get a clean but worn bedroom and bathroom. It did have a kitchenette but a utility package for the kitchenette was sold at the front desk for $20. Front desk closes at 6pm(?) on Saturday via a metal roll up/down security barrier and if you need assistance after closing there's a phone on the wall with a contact number.
Business response:
Thank you for this detailed feedback of your stay, Charles. We are so sorry that you did not have the exceptional experience that we intended for you. We do specialize in extended stays and have many happy guests who enjoy our accommodations, esp. the ability to choose only the amenities they want and need instead of paying for services they do not want or use. We would love to welcome you back if you ever have extended stay needs or just want a simple, basic, affordable stay in the future.
Business response:
Thank you so much for the amazing review! So happy to see that you had such a great experience at our hotel! #MadeOurDay
Frequently asked questions about Extended Stay America Select Suites - Jackson - South
How is Extended Stay America Select Suites - Jackson - South rated?
Extended Stay America Select Suites - Jackson - South has a 3.5 star rating with 420 reviews.
When is Extended Stay America Select Suites - Jackson - South open?
Extended Stay America Select Suites - Jackson - South is open now. It will close tomorrow at 12:00 a.m.