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Extended Stay America Select Suites - Jackson - South
- Hotels
- Byram, MS
About this business
Location details
5590 I-55 South Frontage Rd, Byram, MS, 39272, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The bed wasn’t comfortable an pillows were too flat & I couldn’t sleep well. They called the day before I was leaving to tell me my room wasn’t non smacking. They fixed it the next day but it was frustrating to handle.
Business response:
I'm glad to hear that the issue in your room was addressed but apologize for the inconveniences you experienced. I hope it did not subtract too much from a good stay and that we'll see you again.
Business response:
We appreciate the great rating and we are so glad you had an enjoyable stay. Thank you!
Not going back I booked the room for two adults, yet they only gave me one set of towels. We also only had two pillows, which were completely flat, as if they weren't even there. When I asked the last at the counter the first day I arrived for extra she said they would bring them up. They never did, even after I went back and asked twice more. When I asked the cleaning lady in the hallway for extra she told me I'd have to talk to the front desk, who said they'd bring them and never did. Had to go and buy towels for the room.... read more
Business response:
I'm so sorry for the great inconvenience you experienced with the towels and pillows. We wish you only the best in your future travels.
Wasn’t at all what I expected for the area
Business response:
We are sorry you did not thoroughly enjoy your stay with us and hope you'll give us another try the next time your travels bring you to the area.
Business response:
Thank you for the great rating! We are pleased to see positive feedback from our satisfied guests and hope to see you again soon.
Very Comfy & Secured ! My Stay Was Very Comfy. Love The Key Accessed Doors Anybody Can’t Walk In At Anytime . Very Clean Besides Others Hair On Towels .
Business response:
Thanks for the very good review. We're so glad you were able to relax and enjoy your stay with us. We were so pleased that you chose to stay with us. We hope you come back again.
Great Area close to VA Home I enjoyed my stay. The bed was a little stiff for my liking, but ok. Staff was nice, People above me made too much noise. Snake alarms went off twice, along with tornado warnings, but I know I was safe. Thanks!
Business response:
Thank you for reviewing our hotel. We love hearing that the staff was helpful and friendly but sorry to hear about your experience with some noise during your stay and we apologize for the inconvenience. We hope you’ll stay with us again the next time you are in the area.
My room was not cleaned well. The smoke alarms would go off every night and wake me up. Strobes and alarms. The shower head in in the middle of the tub. And the mattress was very uncomfortable and old. Seemed like all the hardware and furniture was coming apart. The air conditioning wires were on the floor with yellow wire nuts on them. Exposed for anyone to hit with there feet.
Business response:
• Thank you for your recent review. We are so sorry to hear that you were disappointed by the condition of your room. Your comments have been shared with the appropriate people as we want each of our guests to have a pleasant stay with us. We promise a clean and well-maintained room to every guest and we fell short here. We hope to welcome you back soon as we are eager to provide you with a room all guests deserve.
Business response:
• Thank you for the 5-star rating! We love hearing from satisfied guests and we’re glad you had a good stay with us.
Frequently asked questions about Extended Stay America Select Suites - Jackson - South
How is Extended Stay America Select Suites - Jackson - South rated?
Extended Stay America Select Suites - Jackson - South has a 4.4 star rating with 213 reviews.
When is Extended Stay America Select Suites - Jackson - South open?
Extended Stay America Select Suites - Jackson - South is open now. It will close tomorrow at 12:00 a.m.