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Extended Stay America Select Suites - Jacksonville - Baymeadows
- Hotels
- Jacksonville, FL
About this business
Location details
8300 Western Way, Jacksonville, FL, 32256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Need to update the appliances. There was rust on them. Tub was stained. Cabinets were broke. Had to ask for all your dishes if you needed them.
Business response:
Jennifer, thank you for reviewing our hotel. Please accept our apologies for the cleanliness and maintenance issues you experienced in your room. We assure you that we have discussed your feedback with the respective teams, and we’re working with them in order to fix all the problems you mentioned immediately. Also, know to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the rooms. We hope to have the opportunity to ma... read more
The hotel staff was wonderful especially Jackie. Anytime we needed something, they were very helpful.
Business response:
Thank you for the five-star review. We are glad everything went well during your stay and that you were awed by our spectacular hospitality. Thank you once more for the kind comments, and we look forward to hosting you again at Extended Stay America. Sincerely, Hotel Management
Not bad but also not good either Im here for business trip and it was good deal I found it
Business response:
Thanks for choosingour hotel for your business trip. It's great to know you had an enjoyable stay and you found us to be a good value. Your feedback is appreciated, and we hope you will visit us again. Sincerely, Hotel Management
Business response:
We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Business response:
Michael,thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Ya get what you pay for. It was as always.... Nasty! But ya get what you pay for.... I’ll stay again when I’m broke and or on a budget.
Business response:
Zachary, thank you for returning to our hotel. we are very sorry we failed to deliver the exceptional stay you deserved. Please accept our apologies, as we never mean to disappoint our guests in any way, and we definitely failed in this attempt. We hope you will return so we can make it up to you. Sincerely, Hotel Management
Good price for the value. Kitchen is good, I’ve stayed here before and the experience was ok. After returning it’s easy to see that the floors and carpets are never cleaned or vacuumed. It’s such a basic thing to upkeep a place. The front desk staff is friendly and helpful. However, like with every other extended stay hotel, there’s a lot of strange people staying there so they tend to be a little aggressive with check out. I had someone knock on the door at 11am rushing me to get out. Then 10 min later. I found that to be r... read more
Business response:
Andrea, thank you for reviewing our hotel. Please accept our apologies for the difficulties you had while you were here. We assure you that we have discussed your feedback with the appropriate departments, and we're taking immediate actions to make sure future guest do not encounter the same issues. Wehope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
The hotel was very nice .. but the common areas are very dirty and in the hotel room i found cockroach
Business response:
Thank you for being our guest. Although you liked our property, we are sorry for the cleanliness issues you encountered during your stay. Your feedback has been discussed with our housekeeping team to be more diligent going forward. Also, we are working to ensure procedures are being followed to prevent future infestation. We hope the positive aspects of your visit will bring you back to us for an even better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Jacksonville - Baymeadows
How is Extended Stay America Select Suites - Jacksonville - Baymeadows rated?
Extended Stay America Select Suites - Jacksonville - Baymeadows has a 4.4 star rating with 1,140 reviews.
When is Extended Stay America Select Suites - Jacksonville - Baymeadows open?
Extended Stay America Select Suites - Jacksonville - Baymeadows is open now. It will close tomorrow at 12:00 a.m.