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Extended Stay America Select Suites - Jacksonville - Baymeadows

4.3
  • Hotels
  • Jacksonville, FL

About this business

HospitalityHotels

Location details

8300 Western Way, Jacksonville, FL, 32256, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.31,085 reviews
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Anonymous's profile image
Anonymous 
6 years ago

Not bad but also not good either Im here for business trip and it was good deal I found it 

Business response:

Thanks for choosingour hotel for your business trip. It's great to know you had an enjoyable stay and you found us to be a good value. Your feedback is appreciated, and we hope you will visit us again. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management 

michael's profile image
michael 
6 years ago

Business response:

Michael,thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. ​Sincerely, Hotel Management 

Zachary's profile image
Zachary 
6 years ago

Ya get what you pay for. It was as always.... Nasty! But ya get what you pay for.... I’ll stay again when I’m broke and or on a budget. 

Business response:

Zachary, thank you for returning to our hotel. we are very sorry we failed to deliver the exceptional stay you deserved. Please accept our apologies, as we never mean to disappoint our guests in any way, and we definitely failed in this attempt. We hope you will return so we can make it up to you. Sincerely, Hotel Management 

Andrea's profile image
Andrea 
6 years ago

Good price for the value. Kitchen is good, I’ve stayed here before and the experience was ok. After returning it’s easy to see that the floors and carpets are never cleaned or vacuumed. It’s such a basic thing to upkeep a place. The front desk staff is friendly and helpful. However, like with every other extended stay hotel, there’s a lot of strange people staying there so they tend to be a little aggressive with check out. I had someone knock on the door at 11am rushing me to get out. Then 10 min later. I found that to be r... read more

Business response:

Andrea, thank you for reviewing our hotel. Please accept our apologies for the difficulties you had while you were here. We assure you that we have discussed your feedback with the appropriate departments, and we're taking immediate actions to make sure future guest do not encounter the same issues. Wehope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

The hotel was very nice .. but the common areas are very dirty and in the hotel room i found cockroach 

Business response:

Thank you for being our guest. Although you liked our property, we are sorry for the cleanliness issues you encountered during your stay. Your feedback has been discussed with our housekeeping team to be more diligent going forward. Also, we are working to ensure procedures are being followed to prevent future infestation. We hope the positive aspects of your visit will bring you back to us for an even better experience. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

Thank you for evaluating your stay. Your review indicates we have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management 

Rusty's profile image
6 years ago

after ride up in dirty elevator with sticky floor, key card didnt work..after a trip to change it out , found room hadnt been cleaned and switched to another. Mildew in shower. green slime of some kind on windows making looking outside an "ICK" event then..woke up to find refrigerator leaking on floor. Not recommended, wont be staying here again. 

Business response:

Thank you for being our guest. We were disappointed to read your feedback, and we apologize for your less than stellar stay. We are meeting with the housekeeping and maintenance teams to discuss this situation and reiterate the importance of impeccable customer service and attention to detail. Please consider a return visit to our hotel so that we can provide you with a better stay on a future date. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America Select Suites - Jacksonville - Baymeadows

How is Extended Stay America Select Suites - Jacksonville - Baymeadows rated?

Extended Stay America Select Suites - Jacksonville - Baymeadows has a 4.3 star rating with 1,085 reviews. 

When is Extended Stay America Select Suites - Jacksonville - Baymeadows open?

Extended Stay America Select Suites - Jacksonville - Baymeadows is open now. It will close tomorrow at 12:00 a.m.