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8300 Western Way, Jacksonville, FL, 32256, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Very convenient to JJVA where daughter was playing volleyball
Business response:
Shandra, thank you for staying at Extended Stay America. We are delighted to read you had a great time with us and that our convenient location was perfect for your needs. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Good location Overall stay was great with the exception of whole 3rd floor smelled like marijuana after dark.
Business response:
Thank you for sharing your experience. Your feedback is very important to us, as it will assist us in improving our guest experience. We will take the necessary steps to ensure this does not occur in the future. Hotel Management
Clean room & good service but no good breakfast Room & bed were clean and good. But there was no breakfast available just coffee and Quaker grit which cannot be considered as a breakfast.
Business response:
Thanks for evaluating your experience at our hotel. We are pleased to read you liked your room and our overall service, However, we are sorry for the disappointment you had with our breakfast. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. We hope to have the opportunity to serve you again on your future visit to our city. Sincerely, Hotel Management
Suitable in a pinch. This hotel was as expected. Not great not awful. No toilet paper in room could have been a problem but I travel prepared. No house keeping in my 3 nights. Towels are bagain variety. TV has limited channels without HD though the TV is an HD. Bed and pillows comfortable. Other furniture satisfactory. This is a budget establishment. No front desk from 11PM - 7 AM. Plenty of eating choices in area. Location is across from a busy fire station. Easy access to I95.
Business response:
Kevin, thanks for evaluating your stay. We are glad to read you had an overall pleasant visit and liked our location. Having said that, we apologize our hotel and amenities were not to your expectations. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience and they bring their own personal items. So we certainly understand why you may have found our amenities a bit different than traditional hotels. But, we are happy to provided all the in-room. All these items are avail... read more
UNHAPPY FAMILY First, my reservation was changed and the hotel clerk advised us it was almost canceled due to check in time. Second we were bumped out of the room and put in one that was not suited for my family (teenage brother and sister). Third, I specifically advised I was bringing a pet and NEVER discussed additional pet fees.
Business response:
Please accept our apologies for failing to provide you a pleasant stay. We are extremely sorry for the issues you had with your reservation and are disappointed to know that you were not pleased with your room. Your comments will be shared with the appropriate team members, so we can take action to prevent these issues from happening again. We would also like to inform you that our hotel website clearly states about our pet fees. We hope you and your family will consider a future stay as we would welcome the opportunity to r... read more
Cleanliness can be improved. Bathtub is not clean . No shower curtain when we entered the room. Bed-sheets not that clean. Bad odor in the hallway to the room and in the elevator.
Business response:
Thanks for evaluating your stay. We are glad to read to you had an overall pleasant visit and. However, we apologize for the problems with your room. We have shared your comments with our housekeeping staff, and we will be more diligent in our efforts. We appreciate your valuable feedback and look forward to having you stay with us again. Sincerely, Hotel Management
Not bad I can say that this place was actually a nice comfortable stay
Business response:
Tiffany, it was our pleasure having you as our guest at Extended Stay America. It's great to read you enjoyed your stay and our facilities and service were to your satisfaction. We appreciate your feedback and hope to welcome you back soon. Sincerely, Hotel Management
Business response:
John, thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Business response:
Katrina, thanks so much for staying at Extended Stay America and for the feedback. We are glad to read you had a comfortable stay and that we met your expectations. It was a pleasure having you as our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Extended Stay America Select Suites - Jacksonville - Baymeadows has a 4.3 star rating with 1,085 reviews.
Extended Stay America Select Suites - Jacksonville - Baymeadows is open now. It will close tomorrow at 12:00 a.m.