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8300 Western Way, Jacksonville, FL, 32256, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Post Jacksonville Jaguars playoff Victory stay Nice place beautiful room the only thing I didn't like was my bed was not very comfortable
Business response:
Carl, thanks for being our guest. We are happy to know you had an enjoyable stay with us and that you liked our convenient location. However, we are sorry you were unhappy with our beds and that you didn't have a good night’s sleep. It was a pleasure hosting you, and we hope to have the chance of welcoming you again soon. Sincerely, Hotel Management
Great room great service I had a reservation and a different location which I thought was closer to my husband's birthday surprise gathering. I asked to transfer my reservation to another Extended Stay location that was closer had no problem at all! The staff was professional and friendly at both locations. We enjoyed our stay!
Business response:
Thanks for choosing Extended Stay America while here to celebrate your husband’s birthday. We are thrilled to read you liked your well-maintained room and that you were treated exceptionally well by our staff. Everyone from our team has appreciated you for highlighting their efforts. Reviews such as yours mean a lot! Thank you, and we look forward to welcoming you and your family back soon. Sincerely, Hotel Management
I love this hotel always clean and pleasant I always had a good experience my number one go-to hotel spot
Business response:
Sidnetta, thank you for making Extended Stay America your home away from home. It's wonderful to read that we were able to provide you with an outstanding stay once again. It means a lot that you choose to stay with us over all of the other hotels in the area. We hope to see you again soon! Sincerely, Hotel Management
Business response:
Shantel, thanks for rating your experience with us. It was good seeing you were satisfied with our service and facilities, but we are sorry as we weren’t able to deliver you with an exceptional stay. Please give us a chance to make your next trip a better one. Sincerely, Hotel Management
The room I was in had a bad stench.
Business response:
Please accept our sincere apologies for not living up to your expectations. Cleanliness is a top priority to all of our employees, and we do not take these issues lightly. We will address this matter with our housekeeping department in order to ensure changes are made immediately to solve these problems. Please give us another opportunity to serve you better in the future. Sincerely, Hotel Management
The hotel was worth the price. Judging by other reviewers of the hotel, I almost made a pass at it. Well, since i was only going to be in Jacksonville for one night and on a budget, i decided to go for it. It was not as described by some of the reviews. The bed was made and the bathroom was clean. The was also a welcoming note on the bed from one of the hotel staff (maybe the cleaning folk). That was a plus. That made me leave a big tip on my way out. haha Although there a smell of food in the room, that was expected as it... read more
Business response:
Thank you for being our guest. We are pleased you were overall satisfied with your stay with us and were impressed with the attentive service provided by our staff. We appreciate your feedback as it also shows the areas where we can improve. We hope you will choose us again the next time you are in this area. Sincerely, Hotel Management
Business response:
Rebecca, many thanks for taking the time to post your generous rating online. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Merry, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Just and adequate property The property is adequate. Relatively clean, but not very quiet. The noise from adjoining rooms, as well as outside and in the hallways is very audible. No amenities of any kind...the "free" internet is very slow, and the "grab and go" breakfast consists of lukewarm coffee and some packaged muffins and granola bars.
Business response:
Edward, thank you for staying at our hotel and for sharing your comments. We appreciate feedback such as yours, as it helps us to improve our service. We are sorry we were less than perfect in providing a wonderful, memorable stay. Your concerns are being shared with the team in an effort to earn your perfect rating next time. We would love another chance to welcome you so we can provide you with the outstanding service you should certainly expect from us. Sincerely, Hotel Management
Extended Stay America Select Suites - Jacksonville - Baymeadows has a 4.3 star rating with 1,085 reviews.
Extended Stay America Select Suites - Jacksonville - Baymeadows is open now. It will close tomorrow at 12:00 a.m.