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8300 Western Way, Jacksonville, FL, 32256, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Business response:
Sharron, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Kevin, we are pleased to see your stay was a great one and thanks for your 4-star rating. All of us at Extended Stay America, look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Thank you for your rating. We are glad your overall stay was pleasant. We hope you will give us another chance to exceed your expectations on a future visit. Sincerely, Hotel Management
Had to change rooms when I first got there because the room had stains everywhere! I believe the only reason prices are so high is because the rooms have a "kitchen area". Even in my new room, the tv had a line through it and the door handle broke off. I also didn't like that smoking and non smoking weren't sectioned off.
Business response:
Thank you for your review. Please accept our sincere apology for the difficulties you encountered with your room. We appreciate you bringing these issues to our attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable stay, and this time we really missed the mark. We truly regret the inconvenience it caused. We hope you will consider and give us an opportunity to serve you in the near future. Sincerely, Hotel Management
Second stay wasn't so good My first stay was nice. The second stay was not so much. Had to unplug refrigerator because of the noise. Had to put the air-conditioned as cold as it would go because the condenser would sound like an explosion when it kicked on. The hallways were nasty. Trash everywhere like they had not been vacuumed since my last visit a month ago.
Business response:
James, thanks for returning back to us and evaluating your visit to our hotel. Although you had an overall pleasant stay, we apologize for the issues you had while in your room. Your feedback has been discussed with our housekeeping and maintenance teams in an effort to improve our service and facilities going ahead. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management
Decent hotel for the money I stayed in this hotel over Easter weekend to visit my grandson and his parents for his baptism. It is an extended stay so it has a kitchenette, which was expected, but what was unexpected was that the suite (1 bedroom) has two full bathrooms!! I was very thankful for that since four of us were staying there. Now, the suite wasn't shiny and new, but it was clean, and that is really all I need. I plan to visit the Jacksonville area more often because of my grandson, and I will choose this hotel each... read more
Business response:
Julia, thank you for choosing our hotel while here to meet your grandson during the Easter Weekend. It felt good to know you were satisfied with our service along with the facilities and had an overall comfortable stay. We appreciate you for the review and hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Hotel was ok. It served is purpose. The beds were comfortable and the shower worked with plenty of hot water.. They had provided plenty of towel. The hotel could be cleaner and there was an unusual smell in the hallways.
Business response:
Thank you for choosing our hotel. We are glad that your overall stay was comfortable. However, we work hard to provide a clean environment, and we're sorry the smell compromised your experience. We will follow up on your concerns to ensure we are well poised to serve you better during your next visit. We hope to see you again soon. Sincerely, Hotel Management
Business response:
Evie, thank you for your nice rating and letting us know your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Business response:
Peter, thank you for your rating. Although your overall visit was pleasant, we are sorry if any inconvenience was experienced while here. We appreciate you being our guest and hope to see you again soon. Sincerely, Hotel Management
Extended Stay America Select Suites - Jacksonville - Baymeadows has a 4.3 star rating with 1,085 reviews.
Extended Stay America Select Suites - Jacksonville - Baymeadows is open now. It will close tomorrow at 12:00 a.m.