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Extended Stay America Select Suites - Jacksonville - Baymeadows
- Hotels
- Jacksonville, FL
About this business
Location details
8300 Western Way, Jacksonville, FL, 32256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Emmanuel, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Very nice and clean
Business response:
Ed, thank you for being our guest at Extended Stay America. We are glad to know you had a comfortable stay with us and loved our well-kept property. It was a pleasure to have you here, and we hope to see you again soon. Sincerely, Hotel Management
I enjoyed my stay here. My boyfriend and I just wanted a nice hotel to spend the weekend together. Nothing major and this hotel did the job.
Business response:
Thank you so much for the positive feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Bed Bug Bites I have bed bug bites so I need you to clean your sheets real good or something
Business response:
Thank you for being our guest and for taking the time to leave feedback. Please know that we have strict policies and procedures in place to prevent pest control issues. However, we would appreciate additional information to identify the room you occupied so we may properly investigate and follow up if needed. Thank you again for your feedback, and we hope you will consider giving us another chance to make a better impression in the future. Hotel Management
Business response:
Thank you so much for the perfect rating of Extended Stay America. It’s great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you are back here. Sincerely, Hotel Management
Business response:
Nancy, thank you for being our guest. We are pleased you overall enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcoming you back soon. Sincerely, Hotel Management
We didn't have a good experience. Dirty, no bath tissue and stinks. We got reimburse for that room.
Business response:
Martha, please accept our sincere apologies for not living up to your expectations. Cleanliness is a top priority for all of our employees, and we do not take these issues lightly. We will address this matter with our housekeeping team in order to ensure changes are made immediately to solve these problems. We truly hope you will consider giving us another opportunity to serve you better in the future. Sincerely, Hotel Management
When I check in I was tired from a long drive from Virginia. At 8:00 a.m there was a lot of noise. The housekeeper was yelling down the hall to the other housekeeper to see if they needed towels. Then someone in the room next to me start to argue. Some of the housekeepers were very rude. One lady even said “ you know these rooms are none smoking room” it’s not what she said it’s how she said it like she was accusing us of smoking in the room. The A.C went out and we had to call management. The room at very clean.
Business response:
Thank you for staying with us. We are sorry for the service issue you experienced with our housekeepers and regret the inconvenience it caused. We are reviewing the situation as a training tool to improve our procedures and to ensure this does not happen again. We understand the frustration and truly hope you will offer us another opportunity to serve you. Sincerely, Hotel Management
Not too bad.. Great stay for the cost. Clean, but a little noisy, overall great place to stay..
Business response:
Dwyane, thank you for being our guest at Extended Stay America. We’re pleased to read that you had a pleasant stay with us and that you found us to be a fair price. We regret if you had got inconvenienced due to the noise. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Jacksonville - Baymeadows
How is Extended Stay America Select Suites - Jacksonville - Baymeadows rated?
Extended Stay America Select Suites - Jacksonville - Baymeadows has a 4.3 star rating with 1,085 reviews.
When is Extended Stay America Select Suites - Jacksonville - Baymeadows open?
Extended Stay America Select Suites - Jacksonville - Baymeadows is open now. It will close tomorrow at 12:00 a.m.