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Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint

3.1
  • Hotels
  • Jacksonville, FL

About this business

HospitalityHotels

Location details

4693 Salisbury Rd., Jacksonville, FL, 32256, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.12,615 reviews
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Pat 
11 years ago

The hotel provided a site that was close to someone else that was in the area. I spent most of my time in the room sitting on the bed because the bedding appeared clean as well as the bathroom linens. The couch appeared very dirty, the desk chair was tattered. The corners of the bathroom floor were dirty. the kitchen garbage had not been emptied from the previous occupant. In general the carpeting thruout the hotel was dirty, walls were dirty, things that a simple rug cleaner and some soap and water would remedy. Had never s... read more

Business response:

Thank you for taking the time to write a review of your stay. It disappoints me to learn that our level of cleanliness did not meet your expectations. Please know, I am working with our housekeeping staff to improve our cleaning procedures so that this issue does not affect our future guests. Again, thank you for the comments. We hope that you will give us another chance to provide you with a better stay in the future. 

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Sandi 
11 years ago

There was 1/8 of a roll of toilet paper in bathroom, had to go to lobby to get another roll...no conditioner samples, I had non smoking room but it smelled like smoke and old and dingy....the outside pool had less than 3 ft of water in it...sliding bathroom door that worked sometimes...I won't be staying there anymore... 

Business response:

Sandi - I received a copy of your review, and wanted to take a moment to personally respond. We strive to provide guests with all the comforts of home, so I am disappointed to hear that you did not have all of the amenities you needed during your stay. We always have shampoo and conditioner samples at the front desk and we are happy to provide them for you. As for the pool, I apologize about the drain issue we had that day. We immediately closed the pool area and had our pool company come out and fix the issue. We continuall... read more

Anonymous's profile image
Anonymous 
12 years ago
Three Night's profile image
Three Night 
12 years ago

Smoke & animal droppings If you are a smoker, then this is the hotel for you! You don't have to ask for a smoking room, because the entire building smells like an ash tray. The smell of smoke was so bad, when I entered the building my eyes would water. I have to assume that is the clients they are looking to rent to, or they would clean the carpet in the interior hallways. The carpet looked like it had never met a vacuum cleaner, much less a shampoo. The bed was like sleeping on a box spring - hard as a rock. In fact, the ca... read more

Martha's profile image
Martha 
12 years ago

The room smelt of cigarette smoke. The WiFi service was terrible . We checked out early and went to a different hotel! 

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jonny drama 
12 years ago

No personal touch This is an extended stay place, so anything you may need that a hotel ordinarily provide, this place will not have it. Heavy traffic for long stay crews and hotel is trying to disguise it but is worn. The "breakfast" was literally muffins, granola bars and pour your own coffee. The key card had a phone number for a pizza company that doesn't serve the hotel. I stayed two nites which was enough but was a fair value as the room size was good. 

Emma's profile image
Emma 
12 years ago

Don't expect a "continental breakfast" We stayed here because of the closeness to Mayo Clinic. When we checked into the room the lobby was clean and staff was friendly. The clerk was not knowledgeable on the area but giod thing I have GPS. When we got to the room it was clean but none if the outlets worked so we didn't even unpack. Went back to reception and we were moved to another room. The outlets worked in the 2nd room. The hotel is definitely older and has all original cupboards and counters. If it's a business trip tha... read more

Anonymous's profile image
Anonymous 
12 years ago
Tron's profile image
Tron 
12 years ago

Not very inviting Only stayed dere because no other rooms available in town 

Frequently asked questions about Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint

How is Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint rated?

Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint has a 3.1 star rating with 2,615 reviews. 

When is Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint open?

Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint is open now. It will close tomorrow at 12:00 a.m.