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Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint
- Hotels
- Jacksonville, FL
About this business
Location details
4693 Salisbury Rd., Jacksonville, FL, 32256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Always a good clean and quiet place to stay. Friendly staff and hospitality
Business response:
Jim, thank you for the great review of your stay at Extended Stay America! We are glad you loved our spotless property and friendly staff. We strive daily to please our guests, and your feedback tells us we are meeting those goals. We hope to see you the next time you are in the area. Sincerely, Hotel Management
Everything was excellent that night. However, the morning front desk clerk was very rude.
Business response:
Thank you for choosing our hotel, and for sharing your feedback regarding your recent stay. Although you had a comfortable stay, we are very sorry to read that one of our front desk associates affected your stay negatively, as this is unacceptable. We have spoken with that associate directly and will make sure it never happens again. We are passionate about providing excellent service and take all feedback, good or bad, to help us improve our services. Thank you again for sharing your concerns. We hope you will give us anoth... read more
Right amount of space The Queen suite was nice, however, the bathroom door was broken . It was quiet and we had a view of the pool
Business response:
Janay, thank you for your feedback. We are happy that overall you enjoyed your stay at our hotel. We are also glad you liked your comfortable room with the pool view. Please know, our maintenance team regularly check areas that may need repairs, and your feedback regarding the door will be shared with them to make the necessary improvements. It was our pleasure to serve you, and we hope to have you back with us again in the future. Sincerely, Hotel Management
Liked staff very pleasant. If they didn’t know answer to question they would find someone who did. Didn’t like—carpet dirty. No amenities. Fold out sofa mattress dirty.
Business response:
Thank you for evaluating your stay at our property. Although you were pleased with the service provided by our team, we apologize for the inconvenience caused due to the cleanliness issue in your room. Your feedback for the oversight is shared with our housekeeping team to be more diligent moving forward. We hope the positive aspects of your stay will help you choose us again on your next trip to our area. Sincerely, Hotel Management
Very nice! Convenient. Close to lots of good areas. Would stay again.
Business response:
Thank you for the kind feedback about your stay at Extended Stay America. It is good to know that you enjoyed your time with us and that you were impressed with our ideal location. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint
How is Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint rated?
Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint has a 4.4 star rating with 1,329 reviews.
When is Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint open?
Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint is open now. It will close tomorrow at 12:00 a.m.