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Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint
- Hotels
- Jacksonville, FL
About this business
Location details
4693 Salisbury Rd., Jacksonville, FL, 32256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Anniversary Everything was wonderful it was very nice and clean just did not have a complimentary breakfast
Business response:
Yolanda, thank you for choosing Extended Stay America! We know how important it is to stay in a clean, comfortable, and well-maintained suite, so we appreciate your nice comments! Thanks again for your feedback and we hope to see you soon. Sincerely, Hotel Management
Not the best, not the worst Room was just as described. Front staff was friendly. Hotel was out of toilet paper and we were told were the nearest store was to buy some, even though we were only staying for one night. Room was not very clean and there were dirty hand prints on the back of the bathroom sliding door and hair in the bathtub.
Business response:
Thank you for choosing to stay with us. We are glad to read you had an overall pleasant visit and liked the service provided by our staff. However, we apologize for the cleanliness issue you experienced in your room. We have alerted our housekeeping department and we are working to rectify the issue. We are also sorry about your disappointment with the tissue paper. We regret, we failed to live up to your expectations and our own standards. Your feedback holds a lot of importance as it highlights areas of improvement. We hop... read more
kitchen area Refrigerator was not emptied from last occupants
Business response:
David, thank you for being our guest. It's nice to know you had a comfortable stay. We will share your comments regarding the cleanliness of the refrigerator with our housekeeping team so that they can take the necessary steps to ensure better experiences for our guests. We look forward to welcoming you back soon. Sincerely, Hotel Management
Take precautions when staying here
Business response:
Alchani, thank you for your feedback. We are sorry there were a few issues which kept you from giving us a higher rating. We regret the inconvenience this caused and hope you will return for the perfect stay you deserve. Sincerely, Hotel Management
Nice
Business response:
Milton, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint
How is Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint rated?
Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint has a 4.4 star rating with 1,329 reviews.
When is Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint open?
Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint is open now. It will close tomorrow at 12:00 a.m.