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Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint
- Hotels
- Jacksonville, FL
About this business
Location details
4693 Salisbury Rd., Jacksonville, FL, 32256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Even though I made a reservation there were apparently no rooms available so I spent 45 minutes waiting to see if there was any room available. In the end there was. The condition wasn’t bad everything was fairly clean, as good as your average hotel. Smelled like cigarettes. Grab and fro breakfast is just a few muffins and granola bars and coffee. Good for a one night stay.
Business response:
Thank you for choosing us for your overnight stay. We are glad to read you had an overall pleasant visit and liked our well-kept property. However, please accept our apologies for issues you experienced during check-in. A first impression is always important, and what you described is not the impression you should have of our hotel. We appreciate your business and hope you will consider giving us another chance the next time your travels bring you this way. Sincerely, Hotel Management
Great, all the things above. The staff was good, but Latasha was the best
Business response:
Thank you for your loyalty towards Extended Stay America and for making us your home away from home. It is a pleasure to know you had a fantastic stay and that you were awed by our spectacular hospitality. On behalf of our team members, especially Latasha, we thank you once more for highlighting the efforts put in by them in making your visits memorable. Your kind words are appreciated, and we look forward to seeing you again soon. Sincerely, Hotel Management
Shevonne was amazing! Helped us check in nice and smooth, our original room had been used and she quickly fixed the issue and had us in a new upgraded room right away! And we had kids with us! Clean rooms, quiet, quaint, perfect for one night or multiple!
Business response:
Thank you for the wonderful feedback of Extended Stay America. We are delighted to know you had a great stay and that Shevonne went above your expectations. It was a pleasure reading your review, and we will be sure to share your kind compliments with her for doing an amazing job. Thank you again for choosing us, and we hope to see you soon. Sincerely, Hotel Management
Nice, looks good. The staff is great and service is good
Business response:
Renee, thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We look forward to sharing your kind comments with them. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management
Nice property, the staff is great, everyone has a helping hand
Business response:
Renee, thank you for your recent stay at Extended Stay America. We are happy you enjoyed your stay at our hotel. We are also glad you liked our courteous associates. Reviews like yours encourage the team to keep up the good work. Thank you again for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
I had a great time and the guest was great, also the staff was great
Business response:
Thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was so pleased to learn you enjoyed your stay and found the staff friendly and professional. Thank you again for being our guest, and we look forward to seeing you in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint
How is Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint rated?
Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint has a 4.4 star rating with 1,242 reviews.
When is Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint open?
Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint is open now. It will close tomorrow at 12:00 a.m.