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Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint
- Hotels
- Jacksonville, FL
About this business
Location details
4693 Salisbury Rd., Jacksonville, FL, 32256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The workers is great💯💯💯💯💯💯💯👍👍👍👍👍👍👍👍👍👍👍👍
Business response:
Renee, we appreciate you writing about your stay at Extended Stay America. Thank you for confirming you had an excellent stay with us and that you were awed by the courteous service you received from our associates. Your compliment is shared with the entire team. Please revisit us when in the area. Sincerely, Hotel Management
The room we were given first was not cleaned properly. The property itself was very dirty. You would tell it hadn’t been vacuumed in a while. The entire hotel appearance was very worn out and just grungy. The staff was very friendly however.
Business response:
Thank you for taking the time to review your experience and letting us know how we can improve. Although you liked our staff, we are sorry for the cleanliness issues you experienced during your stay. We have shared your concerns with the housekeeping team to ensure a better experience going forward. We value your observations and hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
Very friendly and helpful staff, easy check in quiet and clean rooms
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Friendly staff and great service Quiet rooms and fresh coffee
Business response:
Jim, it was our pleasure having you as our guest at Extended Stay America. We are delighted to know you appreciated our comfortable rooms, as well as our friendly service. We look forward to seeing you again soon. Have a great day! Sincerely, Hotel Management
Cheap room low budget breakfast and pool Cheap rates. Room where clean and nice. Breakfast wasn’t much and coffee was done by 10. Pool room a not cleaned daily and wasn’t usable for most of the week
Business response:
Kevin, it was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you liked the cleanliness of your room and found us to be a good value. We hope you are already planning another trip our way. Sincerely, Hotel Management
Anniversary Everything was wonderful it was very nice and clean just did not have a complimentary breakfast
Business response:
Yolanda, thank you for choosing Extended Stay America! We know how important it is to stay in a clean, comfortable, and well-maintained suite, so we appreciate your nice comments! Thanks again for your feedback and we hope to see you soon. Sincerely, Hotel Management
Not the best, not the worst Room was just as described. Front staff was friendly. Hotel was out of toilet paper and we were told were the nearest store was to buy some, even though we were only staying for one night. Room was not very clean and there were dirty hand prints on the back of the bathroom sliding door and hair in the bathtub.
Business response:
Thank you for choosing to stay with us. We are glad to read you had an overall pleasant visit and liked the service provided by our staff. However, we apologize for the cleanliness issue you experienced in your room. We have alerted our housekeeping department and we are working to rectify the issue. We are also sorry about your disappointment with the tissue paper. We regret, we failed to live up to your expectations and our own standards. Your feedback holds a lot of importance as it highlights areas of improvement. We hop... read more
Frequently asked questions about Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint
How is Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint rated?
Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint has a 4.4 star rating with 1,242 reviews.
When is Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint open?
Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint is open now. It will close tomorrow at 12:00 a.m.