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Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint
- Hotels
- Jacksonville, FL
About this business
Location details
4693 Salisbury Rd., Jacksonville, FL, 32256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Muy viejas sus instalaciones Lo único bueno es su localidad
Business response:
Although you were happy with our location, we are sorry to learn our hotel did not meet your expectations. Your constructive feedback is much appreciated as it helps us understand the expectations of our guests better. Thank you for sharing your review. We hope to have another opportunity to leave you with an excellent stay. Sincerely, Hotel Management
Was not like the others Sofa bed was no changed and the sheets were dirty. the shower switch was broken and came out of the spicket and the "stove" had a knob missing
Business response:
Aaron, please accept our sincere apologies for the housekeeping and maintenance issues you experienced in your room. What you experienced is not acceptable, and we will surely be working on this feedback with the respective departments to enhance our service levels and deliver comfortable accommodations to our guests moving forward. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel on your next visit to this area. Sincerely, Hotel Management
Great staff clean quiet and reasonable rates Driving distance from most
Business response:
Thank you for the glowing review of Extended Stay America. It is our goal to deliver great value at a fair price. We believe that excellent customer service, our prime location, and a well-kept property make us an amazing choice. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Breakfast is my biggest complaint. All they had was muffins and coffee. Ive stayed at other extended stays and they have all had oatmeal, grits, granola bars and things like flavored coffee creamer. This breakfast was beyond bare minimum. And i asked the staff about and she got rude with me, i suppose she like me askjng questions she didnt want to answer. Ruined the whole experience for me.
Business response:
Thank you for your feedback. We are sorry our complimentary breakfast offerings did not meet your satisfaction. When we receive this type of valuable feedback, it is always shared with our Brand Leaders so they have knowledge of our guests' desires regarding breakfast choices and assists them in determining new future offerings. We are also sorry you didn't experience our staff at their best. We have followed up with our team to make sure we do not disappoint you in the future. Please consider staying with us again. Sincerel... read more
Great service and clean environment Friendly staff
Business response:
Thank you for your terrific review of Extended Stay America. We are happy to have surpassed your expectations with our outstanding service. Reviews like yours encourage the team to keep up the good work. We hope you will choose us again on your next visit. Sincerely, Hotel Management
Okay my visit to thr EXTENDED STAY was a very very etc. Great stay to be honedt im actually still here
Business response:
Tiffany, thank you for reviewing your stay at Extended Stay America. Your satisfaction is very important to us as we constantly strive to make your experience a great one. We hope to welcome you back soon for another enjoyable stay. Sincerely, Hotel Management
It was alright................................thoughtit waould be better.
Business response:
We are happy you were pleased with most of our services, but we regret knowing that we failed to exceed your expectations. We are working hard to deliver the type of hospitality that you should always expect from us, and we hope you will consider giving us another chance on your next visit to the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint
How is Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint rated?
Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint has a 3.1 star rating with 2,507 reviews.
When is Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint open?
Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint is open now. It will close tomorrow at 12:00 a.m.