This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint
- Hotels
- Jacksonville, FL
About this business
Location details
4693 Salisbury Rd., Jacksonville, FL, 32256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Easy check in nice room very happy
Business response:
Timothy, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks again for all of your great feedback. We look forward to your next stay! Sincerely, Hotel Management
Just a little below average Service was great checking in....no service checking out. Nobody at desk, phone ringing off the hook, and no sign off staff anywhere. Looked like Extended Stay took a real crappy hotel and gave it a cheap and fast facelift. It is affordable and in a nice area, but it was a little dumpy and outdated.
Business response:
Thank you for choosing our hotel and taking the time to provide feedback. We are sorry for the problems that inconvenienced you, and we apologize for not being at our best. We encourage you to try us again in the future as we are confident you will enjoy a much better experience. Sincerely, Hotel Management
It was amazing. Nice room cable tv and they have a refrigerator, dishwasher,microwave and stove.
Business response:
April, thank you for choosing Extended Stay America and sharing your experience. We're so glad you enjoyed your suite offering apartment style living with lots of room to relax, and many extras that make traveling easy. Thanks again for the great review. Please come and see us again! Sincerely, Hotel Management
Customer service was very good . The people at the front desk were very attentive
Business response:
Shivani, thank you for staying with us. We are glad to read you had a nice time with us and that you liked our courteous front desk service. We will be sure to share your compliments with the entire team. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for staying at Extended Stay America. We are glad to know you had an enjoyable stay and that you were satisfied with all that we have to offer. It was a pleasure having you here, and we look forward to welcoming you back when in the area. Sincerely, Hotel Management
Good Good for the price
Business response:
Marco, thanks for the wonderful feedback. It is a pleasure to know you had an enjoyable stay and that you found us to be a great value. All of us at Extended Stay America would love to welcome you back on your next visit. Sincerely, Hotel Management
Business response:
Leah, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect stay. Please give us a chance to provide you a much better stay in the near future. Sincerely, Hotel Management
Clean, quiet place away from the "riff-raff' This location is quiet and perfect for expressway access. The rooms were clean, as were the hallways and lobby. The staff was great and would give you anything you needed without hesitation or delay. The 'breakfast' was little more than coffee and granola bars, so set your expectations on that accordingly. I would stay there again with no hesitation.
Business response:
Thanks for being our guest. It's great to read you enjoyed your stay with us and found our service along with all of our facilities up to your satisfaction. We appreciate your kind review and hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Good stay for the price Room could definitely be cleaner dirty furniture needs to be replace. Hallway had bad odor. I think its management responsibility to replace dirty furniture and smelly carpets then it would make this more pleasant stay. Overall location was great and good price for what you get.
Business response:
Thank you for reviewing your stay at our hotel. We are pleased to know you had a pleasant visit and that you also found us to be of a good value in the area. However, we are sorry for the cleanliness issues you had while being here and regret the inconvenience it caused. We have shared your comments with our Housekeeping Manager to see where we went wrong so any necessary improvements to our processes can be made. We do hope you give us another chance when you return to our area as we would appreciate the opportunity to prov... read more
Frequently asked questions about Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint
How is Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint rated?
Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint has a 4.4 star rating with 1,329 reviews.
When is Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint open?
Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint is open now. It will close tomorrow at 12:00 a.m.