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Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint

4.4
  • Hotels
  • Jacksonville, FL

About this business

HospitalityHotels

Location details

4693 Salisbury Rd., Jacksonville, FL, 32256, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.41,242 reviews
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April's profile image
7 years ago

It was amazing. Nice room cable tv and they have a refrigerator, dishwasher,microwave and stove. 

Business response:

April, thank you for choosing Extended Stay America and sharing your experience. We're so glad you enjoyed your suite offering apartment style living with lots of room to relax, and many extras that make traveling easy. Thanks again for the great review. Please come and see us again! Sincerely, Hotel Management 

Shivani's profile image
Shivani 
7 years ago

Customer service was very good . The people at the front desk were very attentive 

Business response:

Shivani, thank you for staying with us. We are glad to read you had a nice time with us and that you liked our courteous front desk service. We will be sure to share your compliments with the entire team. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Olver's profile image
7 years ago

Business response:

Thank you for staying at Extended Stay America. We are glad to know you had an enjoyable stay and that you were satisfied with all that we have to offer. It was a pleasure having you here, and we look forward to welcoming you back when in the area. Sincerely, Hotel Management 

Marco's profile image
7 years ago

Good Good for the price 

Business response:

Marco, thanks for the wonderful feedback. It is a pleasure to know you had an enjoyable stay and that you found us to be a great value. All of us at Extended Stay America would love to welcome you back on your next visit. Sincerely, Hotel Management 

Leah's profile image
7 years ago

Business response:

Leah, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect stay. Please give us a chance to provide you a much better stay in the near future. Sincerely, Hotel Management 

Florida Man's profile image
Florida Man 
7 years ago

Clean, quiet place away from the "riff-raff' This location is quiet and perfect for expressway access. The rooms were clean, as were the hallways and lobby. The staff was great and would give you anything you needed without hesitation or delay. The 'breakfast' was little more than coffee and granola bars, so set your expectations on that accordingly. I would stay there again with no hesitation. 

Business response:

Thanks for being our guest. It's great to read you enjoyed your stay with us and found our service along with all of our facilities up to your satisfaction. We appreciate your kind review and hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Ryon's profile image
7 years ago

Good stay for the price Room could definitely be cleaner dirty furniture needs to be replace. Hallway had bad odor. I think its management responsibility to replace dirty furniture and smelly carpets then it would make this more pleasant stay. Overall location was great and good price for what you get. 

Business response:

Thank you for reviewing your stay at our hotel. We are pleased to know you had a pleasant visit and that you also found us to be of a good value in the area. However, we are sorry for the cleanliness issues you had while being here and regret the inconvenience it caused. We have shared your comments with our Housekeeping Manager to see where we went wrong so any necessary improvements to our processes can be made. We do hope you give us another chance when you return to our area as we would appreciate the opportunity to prov... read more

Clark's profile image
7 years ago

Good Stuff Easy in and out. Convenient to businesses. Clean room, somewhat small, but efficiently sized a for non-demanding business traveler. 

Business response:

Thank you for being our guest at Extended Stay America. We are delighted to know you were comfortable here and that our location perfectly suited your needs. Thanks for your feedback, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

A smokers hotel not a non smoking hotel. First room we got we could not breathe. Second room better 

Business response:

Thank you for being our guest and for sharing your feedback. I apologize for the smell of smoke you experienced on your stay. We work hard to provide a clean and comfortable environment and I am sorry if the smell compromised your experience. We will follow up on your concerns to ensure we are doing everything possible to minimize the impact to our guests. Thank you again for your candid feedback and we hope to welcome you back in the future. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint

How is Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint rated?

Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint has a 4.4 star rating with 1,242 reviews. 

When is Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint open?

Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint is open now. It will close tomorrow at 12:00 a.m.