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Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint
- Hotels
- Jacksonville, FL
About this business
Location details
4693 Salisbury Rd., Jacksonville, FL, 32256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Es un hotel en muy buen sitio pero lamentablemente las condiciones del hotel están horribles no hay servicio de habitación las habitaciones están sucias cochina
Business response:
Dear Yoelvis, Thank you for your feedback and for being our guest. Please accept our sincere apologies for not meeting your expectations. We strive to provide excellent hospitality to all our guests; therefore, we truly regret that this was not your experience. Your feedback is important to us, and we will use it to improve our services going forward. We are truly sorry and hope you will consider giving us a second chance in the future.Sincerely, Hotel Management
Shady as hell If you’re here, you’re trying to get a deal I get it. While the room is actually ok, it’s get crazy stuff going on around the property including the front entrance. Expect a scene either there or in the lobby. There are some long term stay type folks there are living there and they ain’t doing so good. Oh, and the people staying in the room next to mine were clearly on a different schedule and stayed up all night. Lots of drug use and partying going on at this place. So if you cool with that and possibly your s... read more
Business response:
Dear Guest, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.Sincerely,Hotel Management
Stay was ok Room was a little run down, lack of towels, blankets, etc at the front desk. The person at the front desk was very friendly!
Business response:
Dear Guest, Thank you for taking the time to share about your stay. We are always excited to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours. We continually strive to improve our services and appreciate your feedback. We hope to have another chance to welcome you on a future visit.Sincerely,Hotel Management
I called to tell them that we would be having a later check in time when we arrived they had no two bedroom rooms available. They only had a one bedroom and it was a very last room. We couldn’t get any utensils, no dishes, no pots and pans. All I wanted was a fork Day too talk to the manager about a discount who said I would have to talk to Expedia. Still haven’t heard from you guys after going back into the room. There was a smell. I went back down managers gone. I’m told manager would call us. We leave for the day come bac... read more
Business response:
Dear Gina, Thank you for your recent stay at our hotel. We appreciate you taking the time to post your review, as we genuinely value our guest's comments and opinions. We were sorry to read you had several issues during your stay, and we are grateful for your patience. Your feedback has been shared with our team to ensure similar issues are not made in the future. We assure you we are working hard to improve, and we would be honored to have you stay with us again.Sincerely,Hotel Management
We did not like it at all. It dirty and it feel like a government housing
Business response:
Dear paulina, Thank you for your feedback. We apologize for our housekeeping staff overlooking some areas in your room. This does not meet our standards; therefore, we are very disappointed that this was your experience. We are committed to making sure this does not happen again, and we are grateful for your patience during your time with us. Thank you once more, and we hope to see you again.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint
How is Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint rated?
Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint has a 3.1 star rating with 2,615 reviews.
When is Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint open?
Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint is open now. It will close tomorrow at 12:00 a.m.