Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint

Bryan 

on Expedia

2 years ago

Al llegar me cobraron más dinero aparte de lo ya paginado en Expedia 

VICTOR 

on Expedia

2 years ago

It made me nauseous when I walked in and smelled it, I woke up with a headache. I complained but according to the front desk there was no other room. Dirty hotel, corridors and elevator, room stinking of mold and dog snarl, shower water did not heat up. 

Rhody 

on Expedia

2 years ago

Dirty, cockroaches and bed bugs 

Elizabeth 

on Expedia

2 years ago

This place is ridiculous 

Anonymous 

on Expedia

2 years ago

Not what is advertised in their pictures. When we got to the hotelat almost 11pm, we were told that we would not have a room as they were completely booked. Then when she took a second look, suddenly there was 1 open. The room was in a very smelly and musty hallway as there was a garbage room in the hallway. The room was in need of some TLC as the paint was bad, the dishwasher was missing the knob, and the fridge was banged up. 

Alexzia 

on Expedia

2 years ago

If you plan to stay here DON'T. If anything "unpredictable" happens you WILL NOT be compensated for anything. Latricia Wright is the district manager and she never got back to me about the entire hotel not having running water for 7 hours. I simply asked to be credited for an extra day and they refused. With that being said i will continue to reach out to the corporation to get compensation for terrible service and smelly room and terrible mattresses to lay on. This is the worst hotel I have been to. The lady even had the au... read more

Tamia 

on Expedia

2 years ago

Dirty & outdated 

Shane 

on Expedia

2 years ago

Dirty and smelly 

leonel 

on Expedia

2 years ago

Showed up to check in and they had no rooms available, no help was offered or alternatives