Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint

LEEANDRA 

on Expedia

5 years ago

Total Dump . The fold-out sofa mattress was stained with what appeared to be old blood. There were no sheets or pillows available for the pull-out sofa and when we called downstairs we were told we had to come get them ourselves. The second room we rented was 303 which was also disgusting and had mold inside of the bathroom as well as the kitchen refrigerator. While in room 303 using one of the outlets the electricity went out in the entire room. 3 hours after checking in the elevator stopped working in the entire Hotel. My ... read more

Ashanti 

on Expedia

5 years ago

I cancelled my reservation. The property was poorly cleaned. We went to 2 differebt locations and the same thing. The staff was pleasant but I would nit stay there. 

Swagger03142 

on Expedia

5 years ago

I saw dirt under the bed roaches in the room and the toilet did not want to flush 

Nely 

on Expedia

5 years ago

disgusting terrible service i will never stay there Again 

Christie 

on Expedia

5 years ago

Horrible Hotel My first room had roaches. The cabinet was broken. But the beds were comfy, i guess u getvwhat u pay for. Rooms are big but tv is very small with only 7-8 channels with only 3-4 of those being clear. I was very disappointed but it was too mu h of a hassel to move hotels. There are families living in the hotel the people above us were soo loud. 

Anonymous 

on Expedia

5 years ago

I booked my room a whole week in advance . When I went to check in the receptionist was having a hard time locating a room for me and my family. He then put us into a handicap room which wasn’t a big deal. However when we got to the room it was filthy. The sofa bed was broken and there were roaches crawling around . He then proceeded to tell me he couldn’t give me My money back . We had to relocate