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Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr.
- Hotels
- Jacksonville, FL
About this business
Location details
10020 Skinner Lake Dr., Jacksonville, FL, 32246, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Dog doo on my shoe and other :( Comfortable beds but otherwise shabby rooms in bad need of maintenance. Navigating the property was a bit confusing with incorrect directions from the staff. No one at the front desk when checking in, had to wait about 10mins. One of the first things that happened when walking around looking for our room was stepping in a large pile of dog doo. We had a 30 min checkout extension granted but was not communicated to the morning staff, who knocked on the door demanding we leave, threatening to ch... read more
Business response:
Thank you for sharing your review and the details surrounding your recent stay. We regret learning that our front desk staff member was not available during the time mentioned. Please accept our sincere apologies for any inconvenience or frustration this may have caused you. We will look into what transpired, so this lapse in service is not repeated. We will also share your comments with our housekeeping team regarding the cleanliness issues you encountered and make sure the problem is resolved immediately. We hope you will ... read more
It was a last minute reservation and I was thankful for the service.
NA
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your positive rating and are glad to know you had a pleasant stay with us. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Im a truck driver and needed a room just for the night. It was ok. Could have been updated some. There was a leak by the toilet and haor on the sheets. Other than that it was nice enough for just the night.
The front desk attendant was very pleasant and helpful.
Business response:
Thank you for being our guest at Extended Stay America. It's a pleasure to know you had a comfortable stay with us and were impressed by the service provided by our courteous front desk staff. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr.
How is Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr. rated?
Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr. has a 4.2 star rating with 1,274 reviews.
When is Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr. open?
Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr. is open now. It will close tomorrow at 12:00 a.m.