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Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr.
- Hotels
- Jacksonville, FL
About this business
Location details
10020 Skinner Lake Dr., Jacksonville, FL, 32246, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good
Business response:
Thank you for taking the time to write a review of your stay. I'm glad that were able to accommodate your needs with a comfortable stay. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Got what we paid for: a place to sleep. Room only okay. LOUD (!) A/C. Convenient to Town Center and freeway.
Business response:
I want to thank you for taking the time to post a review of your stay. Please accept our apologies that we were unable to exceed your expectations. In response to your feedback, I will have our maintenance engineer inspect your AC unit. Still, I am glad to read that you enjoyed our convenient location. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Clean and friendly with deferred maintenance. Hotel staff was great...friendly, courteous and knowledgeable about the local area restaurants and shopping. The room we were in had a fair amount of deferred maintenance issues. Paint was touched up with mismatched colors, sliding closet doors had been removed from the track, bathroom was clean but the chrome fixtures were pitted and rusted. I had to go to the office for washcloths as there were none left by housekeeping. Overall, reasonably clean and serviceable so if aesthetic... read more
Business response:
I want to thank you for taking the time to post a review of your stay. We appreciate you letting us know that my staff was great. We are sorry for the issue, but are happy to read that we provided you with great service. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
Nice facility very close to excellent shopping. Not the highest quality accommodations, but modest and convenient to all extremes of shopping.
Location is great. Rooms worn down. Quiet comfortable could be cleaner.
Business response:
I appreciate you taking the time to write a review of our hotel. I am glad to hear that you enjoyed your visit with us overall; however, I apologize that the cleanliness and condition of your room did not meet your expectations. I will be meeting with our housekeeping and maintenance staffs to ensure your experience is not repeated. Thank you for choosing Extended Stay America. We hope to see you again soon.
Town Center locale Good location near the mall and main routes. Ask at front desk for amenities and hair dryer. Accomodating staff. Just the basics.
Anniversary trip with friends I was nervous about staying here because of the reviews. So much so that we got the key card and went directly to rooms to check them out before we unloaded our stuff. We checked for bed bugs and cleanliness. And it was clean and no bugs! We (each couple) was satisfied with them so we stayed. Although, I did notice that the bathroom in our bathroom could have been cleaned better but was acceptable. The beds were comfortable and the room was roomy.We didn't have a remote for the T.V. but they bro... read more
Frequently asked questions about Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr.
How is Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr. rated?
Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr. has a 4.2 star rating with 1,275 reviews.
When is Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr. open?
Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr. is open now. It will close tomorrow at 12:00 a.m.