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Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr.
- Hotels
- Jacksonville, FL
About this business
Location details
10020 Skinner Lake Dr., Jacksonville, FL, 32246, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Extended Stay Review Overall good experience. Continental breakfast could have been a little more for choices. More coffee creamer flavors.
Business response:
Edward, thank you for your feedback. We are glad that you had a pleasant stay and enjoyed most aspects of our hotel. I have made a note of your feedback about our breakfast and will certainly pass along your comments to the appropriate team at our hotel. We look forward to welcoming you back at Extended Stay America-Jacksonville-Southside-St. Johns Towne Ctr. Sincerely, General Manager
Nice room !!! Really nice room with a small stove , full size fridge & microwave . No ice machine on site , but there is a convenience store close by !!!
Business response:
Angela, thank you for choosing to stay at Extended Stay America - Jacksonville - Southside - St. Johns Towne Ctr. We are delighted to know you loved your room and the in-room amenities. It was our pleasure having you here, and we hope to have the opportunity to welcome you back soon. Sincerely, General Manager
Hotel is just old and well used........for the money it was about what I expected!
Business response:
Barry, it was a pleasure to have you as our guest at Extended Stay America - Jacksonville - Southside - St. Johns Towne Ctr. We are glad you had an overall pleasant visit and that we met most of your expectations. We hope to welcome you back soon! Sincerely, General Manager
Weekend trip The room was great but neighbors drinking, drugging, arguing loudly woke me up a couple of times.
Business response:
Thank you for reviewing your stay. Although you liked your room, we apologize for the inconveniences you experienced. On a future visit, we would be very appreciative if you would alert the front desk regarding any issues so they can be resolved immediately. We appreciate your patronage and hope to have the opportunity of welcoming you back for a much better experience. Sincerely, General Manager
Great customer service
Business response:
Many thanks for taking the time to post your online review. We are thrilled to know you had a wonderful stay and loved the excellent service provided by our staff. It was our pleasure serving you, and we hope to welcome you back soon at Extended Stay America - Jacksonville - Southside - St. Johns Towne Ctr. Sincerely, General Manager
Jacksonville business trip The hotel is good it has a lot of great things. The only thing I didn't like was that they do not have a housekeeping service at ALL while my stay for 3 days. I even had to go get clean towels my self and give them the dirty ones.
Business response:
Jose, thank you for providing us with details about your stay. Although you liked your visit, we sincerely apologize if our housekeeping services were not shared with you at check-in. While this service is designed for long-term guests, offering minimal intrusion to their home-like stay, we are happy to offer this service to you at a minimal fee. Towels and linens may be exchanged at the front desk anytime and complimentary. We are grateful for the feedback you provided and hope you will choose to stay with us again. Sincer... read more
Comfortable with a Friendly Staff We arrived around 2:00 am, and the receptionist was friendly and informative. Check in was quick and painless, the room was clean and everything was in working order. It wasn't anything fancy, but it was comfortable and in a good area.
Business response:
Candace, thank you for sharing your nice comments regarding your stay with us. We are glad you were comfortable here and our service and facilities were to your satisfaction. We look forward to welcoming you back! Sincerely, General Manager
Business response:
Charlene, thank you so much for the terrific rating regarding your stay at Extended Stay America - Jacksonville - Southside - St. Johns Towne Ctr. We are glad we could provide you a flawless experience. Thanks again, we hope you are already planning another trip our way. Sincerely, General Manager
Quick getaway The hotel was clean and spacious. The staff was friendly and helpful. The location of the property was convenient to many stores and restaurants. Overall a wonderful experience.
Business response:
Thank you for choosing Extended Stay America- Jacksonville - Southside - St. Johns Towne Ctr. for your getaway. We are so happy you had a great stay and appreciate your nice comments about our clean suites and friendly staff. Thank you for sharing your experience with fellow reviewers online. We look forward to seeing you again. Sincerely, General Manager
Frequently asked questions about Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr.
How is Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr. rated?
Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr. has a 4.2 star rating with 1,275 reviews.
When is Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr. open?
Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr. is open now. It will close tomorrow at 12:00 a.m.