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Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr.
- Hotels
- Jacksonville, FL
About this business
Location details
10020 Skinner Lake Dr., Jacksonville, FL, 32246, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
You get what you pay for For around $60 a day, you get what you pay for. The photos on Expedia are completely false. The inside of the room is antiquated to say the least. Appliances were grungy and room smelled kind of funky. Hotel staff were friendly. Beautiful exterior but interior (i.e. the room) was not that pleasant. It was just a place to drop my stuff off during the day and rest at night. That's it.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I appreciate your comments about our staff and the exterior appearance of our property; however, I sincerely apologize that your stay was not to our company’s high standards. I met with the staff, and we will implement deep cleaning and preventative maintenance procedures to ensure that these room conditions are not repeated. I really appreciate you bringing this to our attention. I do hope that you will return to our hotel, or any other Ext... read more
It served my purpose for an inexpensive one night stay
Business response:
Thank you for taking the time to write a review of your stay. I’m glad to read that we were able to accommodate your needs with our reasonable rates. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
hotel staff makes you wanna leave The people who work in customer service shouldn't work in customer service. Very rude.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. The service issues you described are unacceptable, and I sincerely apologize for your experience. As this hotel’s manager, I can assure you that I have used your comments as a training tool to coach our entire staff to ensure your experience is not repeated. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We would love to have another chance to provide you with a better experience at our hotel the n... read more
Fine for a short trip It was raining when I arrived, and I was annoyed to find that my key cards didn't work in the room door, so I had to put my bags back in the car and drive back to the front desk. No one was to be found, even after yelling "hello" a few times. I saw a sign that said to use the phone outside for service, and it took me a while to get the stupid phone to work. Finally got a hold of someone, and they came up and fixed the key cards. This was a bit frustrating, but at least it was resolved. The rooms are ave... read more
Frequently asked questions about Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr.
How is Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr. rated?
Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr. has a 4.2 star rating with 1,275 reviews.
When is Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr. open?
Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr. is open now. It will close tomorrow at 12:00 a.m.