This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr.
- Hotels
- Jacksonville, FL
About this business
Location details
10020 Skinner Lake Dr., Jacksonville, FL, 32246, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good value and location. Good value and location. Between both BestBet cardrooms and dog track.
Business response:
Thank you for your stay with us and for providing your feedback. We are glad that you liked our convenient location and affordable rates. It was our pleasure serving you, and we hope to welcome you back soon. Sincerely, General Manager
Business response:
Thank you for being our guest at Extended Stay America - Jacksonville - Southside - St. Johns Towne Ctr. Our goal is to make your stay as comfortable as possible and to assist you in any way, so we are glad we accomplished this during your stay. We appreciate your kind ratings. Please come back and see us again soon. Sincerely, General Manager
We were hesitant after reading all of the horrible reviews. But we gave it a shot. We were exhausted and used Orbitz at 9pm in their parking lot. The room was perfectly fine. Everything was super clean and smelled clean. Only negative? Would be the pillows weren't as comfortable as home or the Ritz and there is no shampoo in the bathroom. I'm sure that's because it's meant for people that stay longer than one night. We were quite please and relieved.
Business response:
Thank you for choosing Extended Stay America - Jacksonville - Southside - St. Johns Towne Ctr. and for sharing your positive feedback. We are glad you were impressed by the cleanliness of your room and you enjoyed your stay. Thanks for allowing us to be of service. We hope to have the pleasure of doing so again. Sincerely, General Manager
Business response:
Thank you for taking the time to share your kind ratings about your stay with us. We are glad you enjoyed your stay and that our facilities and service were to your satisfaction. We hope Extended Stay America - Jacksonville - Southside - St. Johns Towne Ctr. will be your first choice every time you visit this area. Sincerely, General Manager
Business response:
Thank you for your stay with us, and we appreciate you taking the time to share your rating. Our goal is to provide an excellent experience for every guest, and we apologize if we fell short. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
good reception people, nice hotel , secured area a checking in was quick and easy , very helpful staff and room was awesome with all the facilities that makes one s stay very likable
Business response:
Thanks so much for taking the time to review your stay at Extended Stay America-Jacksonville-Southside-St Johns Towne Ctr. We are glad to note that you loved our Front Desk service, courteousness of our team members and your beautiful room. Thank you for being our guest. We can’t wait to welcome you back. Sincerely, General Manager
Any Port in a Storm We booked this hotel the day before Hurricane Matthew arrived in Florida. We live in the same town as the hotel, however, our house was located in a flood zone and we had to evacuate. The hotel never lost power, which was great! It was pet-friendly, which was not a feature we needed but we thought was also great. We never heard any animals except when we ventured outside the room. The front office staff were courteous and professional. The décor and furnishings were weathered and worn. The carpet smelled ... read more
Business response:
Thank you for providing us with details about your stay. We are happy that you liked our courteous staff and our complimentary features. However, we apologize for the housekeeping service issues you experienced. This does not meet our standards, and steps have already been taken to address and correct our performance. We are also sorry if any other inconvenience was caused while you were here. It was our pleasure serving you, and we hope you give us another chance to serve you better in the future. Sincerely, General Manage... read more
No frills, cheaper place in a nice area Nothing fancy about this extended stay, but it's fine for what it is. I was only staying one night. I needed ice, but there are no ice machines. The nice fella working the counter gave me a 4 ice-maker trays for the small freezer in the room. So, a trip across the street to the gas station for ice. But all i needed was a decent place to lay my head for the night.
Business response:
Thank you for taking the time to evaluate your stay and for sharing your feedback. We are happy you had a good overall stay at our hotel. We also appreciate your nice comments regarding our affordable prices. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Business response:
Thank you for your visit. We are glad to see you had an overall great stay, but we truly apologize for failing to meet all of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better stay experience. Sincerely, General Manager
Frequently asked questions about Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr.
How is Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr. rated?
Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr. has a 4.2 star rating with 1,360 reviews.
When is Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr. open?
Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr. is open now. It will close tomorrow at 12:00 a.m.