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Extended Stay America Select Suites - Kalamazoo - West
- Hotels
- Kalamazoo, MI
About this business
Location details
1653 S 11th St, Kalamazoo, MI, 49009, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The place was clean. The building was nice on the outside. The bathtub had a hole in it unfortunately, the first night I stayed in the next room. I stayed the TV didn’t work overall it was OK.
Dontrail was very kind and helpful with everything I needed, This guys deserves an award, oh I cant forget about David he is awesome and very imformative
Business response:
Dear Guest, Outstanding service like this truly makes a difference! We’re delighted to hear that Dontrail provided such attentive assistance and made your visit easier from start to finish, and that David’s guidance added even more value to your experience. Moments like these are exactly what we strive for at Extended Stay America. Thank you for recognizing our team’s dedication. We hope your stay was comfortable overall and look forward to welcoming you back again soon. Sincerely, Hotel Management
Check in easy, room clean, always quiet, love the stovetop in each room and full sized fridge
Business response:
Dear Guest, A smooth arrival and a peaceful setting clearly made your time enjoyable. It is great to know the suite felt comfortable and that the in-room cooking features added extra convenience during your visit. Creating a relaxed atmosphere with practical amenities is always our goal. Thank you for choosing Extended Stay America. We look forward to welcoming you back for another comfortable and enjoyable stay in the future. Sincerely, Hotel Management
Good
Business response:
Dear Guest, We are glad to hear that your stay was a positive one. It is always encouraging to know that guests left feeling satisfied with their experience. At Extended Stay America, we strive to provide a welcoming and comfortable environment for everyone. Thank you for taking the time to share your thoughts with us, and we look forward to welcoming you back for another enjoyable visit in the future. Sincerely, Hotel Management
Yes the room was spotless and the staff Keturah was very nice and understanding when I needed help
Yes
Business response:
Dear Guest, Thank you for taking the time to provide your feedback. We hope your overall stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional visit we enjoy providing. Sincerely, Hotel Management
Room was clean, ice already frozen in trays in freezer. The property was quiet. No real issues, other than lack of hand soap and toilet paper in bathroom which they tried to charge for when I went to ask for some 1st night. The laundry is absurdly expensive at 8.50 to wash and dry 1 load. And they try to demand an ID card for service animals even though there isn't a state or federal identification or license system and they aren't allowed to do that.
Frequently asked questions about Extended Stay America Select Suites - Kalamazoo - West
How is Extended Stay America Select Suites - Kalamazoo - West rated?
Extended Stay America Select Suites - Kalamazoo - West has a 3.1 star rating with 787 reviews.
When is Extended Stay America Select Suites - Kalamazoo - West open?
Extended Stay America Select Suites - Kalamazoo - West is open now. It will close tomorrow at 12:00 a.m.