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Extended Stay America Select Suites - Kalamazoo - West
- Hotels
- Kalamazoo, MI
About this business
Location details
1653 S 11th St, Kalamazoo, MI, 49009, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
They gave me a charge for late check out but I checked out at 10:15 am. Left my card on the front desk because nobody was there after 5 minutes….other than that, my stay was great.
Business response:
Dear Guest, Thank you for taking the time to share your review. We sincerely apologize for not meeting your expectations during your stay and regret any inconvenience this may have caused. Your feedback is invaluable, and we will ensure it is addressed appropriately. We hope you will consider returning, allowing us the opportunity to provide you with the outstanding experience you deserve.Sincerely,Hotel Management
Clean but not maintained It was as clean as it could be but the hotel trim and appliances were not in good shape
Business response:
Dear Jims, Maintaining a spotless and comfortable space is a top priority for us, and our housekeeping team takes great pride in their work. They will be thrilled to hear your feedback! We appreciate your comments regarding the condition of the amenities; your input helps us identify areas for improvement. It was our pleasure having you stay with us, and we look forward to many more visits.Sincerely,Hotel Management
Convenient and quiet
Business response:
Dear Sharnita, Thank you for selecting Extended Stay America for your accommodation needs. We are pleased that you enjoyed your stay in our tranquil setting and that our hotel's location perfectly accommodated your preferences during your recent visit. We eagerly anticipate the opportunity to welcome you back for another rejuvenating stay in the near future.Sincerely,Hotel Management
The only reason for the stay was because it was close to my job
Business response:
Dear Leslie,Thank you for choosing to stay with us. We are pleased that our location met your needs and hope that your overall visit was satisfactory. Nevertheless, we apologize if any issues detracted from the perfection of your experience. We look forward to the opportunity to serve you better in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Kalamazoo - West
How is Extended Stay America Select Suites - Kalamazoo - West rated?
Extended Stay America Select Suites - Kalamazoo - West has a 3.1 star rating with 787 reviews.
When is Extended Stay America Select Suites - Kalamazoo - West open?
Extended Stay America Select Suites - Kalamazoo - West is open now. It will close tomorrow at 12:00 a.m.