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Extended Stay America Select Suites - Lake Worth
- Hotels
- Lake Worth, FL
About this business
Location details
2171 10th Ave, Lake Worth, FL, 33461, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Don't stay here... They didn't even put a blanket on the bed...it's had roaches...the elevator was broken and no trolley to bring your stuff in from the car
Business response:
Thank you for taking the time to rate your stay with us, Sara. We can certainly understand your frustration regarding the issues that you encountered with the pest sightings and the elevator. Our team works hard to address these concerns as soon as they are made aware and we hate to see that this did not happen for you. We take these reports very seriously and will make sure that these concerns are addressed with the proper channels to avoid these types of issues in the future. Thank you for allowing us to host you and we wi... read more
Super dirty Room super dirty, the towels dirty, the bed sheets with hair , stain, even inside the microwave found hair , super dirty. People in the parking lot drinking. Very disappointed, will never stayed there again
Business response:
Thank you for sharing your feedback with us. We are very sorry about the difficulties you experienced during your stay. We hope that you will give us an opportunity to serve you better in the future.
Dirty sheets Sheets were dirty
Business response:
We are very sorry about the difficulties you experienced during your stay. Thank you for providing us with you feedback and thank you for giving us the opportunity to meet your lodging needs.
My nephew and I went and they only had one queen size bed for both of us, no rooms available and the thinnest sheets they could give us as extra amenities. Very cheap but in adequate for a family. I would never take my family there. Staff were angry I’m happy to serve horrible experience will never recommend it
Business response:
We are very sorry about the difficulties you experienced during your stay. Thank you for providing us with you feedback and thank you for giving us the opportunity to meet your lodging needs.
Debería de haber mas coordinación hice la reserva me cobraron el dinero cuando llegue al hotel no tenia aviación
Business response:
Lamentamos mucho los problemas que experimentó con el hotel. Póngase en contacto con nosotros lo antes posible para que podamos comprender mejor las dificultades que experimentó y aprender cómo mejorar el negocio.
Business response:
Hello Miguel. Thank you for taking the time to rate your stay, and we apologize for any issues that you had that led to the lower rating. We hope to see you again so that we can show you a much more pleasant experience the next time you are in the area.
VERY disappointed There was very little to accommodate. No hair dryer. No soaps. No hand towels. No ironing board or iron. No dishes or silverware in the kitchen area. Not even paper towels. The drain in the shower and floor had no slope so the water ran off all over the bathroom floor and all out in to the room. Eight hours later, when we walked in the bathroom on the flooring, the water seeped out from under the flooring. One of the door locks was broke and scratched my hand. The sink was falling off the wall. And then che... read more
Business response:
Thank you for allowing us to host you, Theresa. Please accept our sincerest apologies for the issues that you experienced with the maintenance concerns and amenity offerings. This is never the level of service that we aim to deliver and we can assure you that we will address these concerns with our housekeeping and maintenance team for proper action and resolve. Thank you for highlighting these areas so that we can avoid them in the future. We wish you all the best in your future travels.
Frequently asked questions about Extended Stay America Select Suites - Lake Worth
How is Extended Stay America Select Suites - Lake Worth rated?
Extended Stay America Select Suites - Lake Worth has a 2.7 star rating with 1,565 reviews.
When is Extended Stay America Select Suites - Lake Worth open?
Extended Stay America Select Suites - Lake Worth is open now. It will close tomorrow at 12:00 a.m.