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Extended Stay America Select Suites - Lake Worth
- Hotels
- Lake Worth, FL
About this business
Location details
2171 10th Ave, Lake Worth, FL, 33461, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We apologize that you did not enjoy your stay with us, Leonard. Our team strives to provide our guests with excellent stays, and we are disappointed this was not the case for you. Thank you for being our guest and we wish you all the best in your travels.
Don’t stay here The people at the front to check you in were rude. The put me in a room that was dirty with urine on the unmade bed. The tv was on and water bottles every where. It looked like someone was still in there. When I went back to the front to tell them and switch my room, they didn’t seem to want to help me. The next room we got was dirty too. Someone’s hair was all over the walls in the bathroom and in the bed. The whole place smelled like an old ashtray. We didn’t end up staying the 2 nights we reserved for beca... read more
Business response:
Hello Maria. We hate to see that your experienced such inconveniences during your visit. Our team works hard to make sure that we perform the proper inspections of all our rooms before a guest checks in. We are so sorry that this step may have been missed and for any issues that this created. We will make sure that we review these concerns with our team at the property for immediate action and resolve. Thank you for allowing us to host you and we wish you all the best in your future travels.
De dos semanas que era mi reservación al próximo día pedi salir. No vale lo que p
Business response:
Lamento mucho los problemas que experimentó durante su estadía. Esperamos que nos brinde la oportunidad de brindarle un mejor servicio en el futuro. Gracias por tus comentarios.
The rooms are full of bugs. The building smells.
Business response:
Thank you for sharing the details of your stay with us. Please accept our sincerest apologies for any issues that you experienced with pest sightings. Our housekeeping team works diligently to address these concerns immediately and alert our pest control provider when needed. We are so sorry for any inconvenience that this caused and hope that your future travels are wonderful.
Check in was unpleasant to start, the front desk late night shift man was rude (mind you we were all females). As guest were waiting for him to come out which took prolly like 20 mins he then proceeded to say there were no late check ins and that check in is at 3pm which is unrealistic because people travel and can not book travel arrangements to arrive at a specific time. Finally he decided to deal with us one by one and went back on his word about there being no check ins a that time. As I enter the room at first it seemed... read more
Business response:
We are very sorry that your stay was less than excellent. You are a valued client and your feedback is very important to us. Please feel free to reach out to us anytime to share the details of your stay, so we can address the issues you included in your review. Thank you for your feedback.
Horrible I checked in at 7pm at around 11:30pm I was sleeping and my room was giving to someone else and while I was sleeping someone else came inside room. Not ok.
Business response:
We can certainly understand why your stay with us was not satisfactory. Please feel free to contact the hotel directly and share the details of your stay, so we can learn how to improve the business. Thank you for sharing your comments with us. We hope that you will give us another opportunity to better serve you and meet your lodging needs in the future.
Not recomended There was a clicking noise 24/7 coming from the ac unit. we couldn't sleep quietly during our stay at this hotel. And has rouches.
Business response:
Thank you for taking the time to share your experience with us. Your feedback is a valuable tool we use to improve the business. We hope that you will give us an opportunity to serve you better in the future.
This hotel is the worst. I got my room and went to it and it was barely getting cleaned. Why would they give it to me if it wasn't ready. My cousin also got a room and it was still dirty from the prior guest. We also found drugs in there that were from the prior guest. It was on top of the counter and visible. The bed was not done with the sheets all over the place. It was horrible and the worst experience.
Business response:
We are very sorry that your stay with us was less than excellent. We hope that you will be willing to share the details of your stay with us, so we can learn how to improve the business. Thank you for giving us the opportunity to serve you.
Frequently asked questions about Extended Stay America Select Suites - Lake Worth
How is Extended Stay America Select Suites - Lake Worth rated?
Extended Stay America Select Suites - Lake Worth has a 2.7 star rating with 1,565 reviews.
When is Extended Stay America Select Suites - Lake Worth open?
Extended Stay America Select Suites - Lake Worth is open now. It will close tomorrow at 12:00 a.m.