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Extended Stay America Select Suites - Lake Worth
- Hotels
- Lake Worth, FL
About this business
Location details
2171 10th Ave, Lake Worth, FL, 33461, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Do not book this hotel! The place is a dump. Run! Front staff was a rude. Room had dirty toilet, soap was opened and towel was on the floor, the room smelled like cigarettes. There are shady characters at this hotel. Not safe, not clean. DO NOT STAY HERE!!!!!
Business response:
I am very sorry that your recent stay with us was less than excellent. We will be working very hard to investigate and address the concerns you highlighted in your review. We hope that you will give us an opportunity to serve you better in the future.
Business response:
Thank you for taking the time to review your stay. We are saddened to see that we failed to exceed your expectations, Corin. Thank you for giving us an opportunity to host you. We wish you all the best in your future travels.
Business response:
Thank you for taking the time to review your recent stay at our hotel. I'm sorry we didn't get your recommendation and wish that our accommodations had better met your needs during this stay.
Definitely not for the night owl. Extra linen = extra fees. The walls and floors are too thin. The door keys sometimes don’t work. Smoking only outside of the building. Not the place if you want to invite guests over. Be solitary and silent.
Business response:
I'm so sorry to hear that our hotel did not meet your expectations. Our intention is to WOW guests with super clean rooms and over-the-top friendly service, I'm sorry that was not your experience. Best wishes in all your future travels.
OMG. We lasted 3 minutes after we killed one bug climbing on the wall and then saw more on another wall. Quickly left. We were told we would see refund within three days. No need to go into other details. I think that one speaks for itself.
Business response:
We are extremely disappointed to read that this was your experience with us. This is not at all the impression that we wanted to leave you with and apologize that you had this problem. Any time there are reports of pests we act immediately and act swiftly through our pest control provider to prevent these issues in the future. We sincerely apologize for the inconvenience that this caused during your stay.
No shower curtain in bathroom. Not clean. Bugs in room
Business response:
We are very sorry about the difficulties you experienced during your stay. Thank you for bringing these issues to our attention
Strong odor, too loud you can hear everything for across the hall, reservation was for 4 and there were only two towels. Won’t be staying here ever!!!
Business response:
We are very sorry that your stay was less than excellent. We hope that you will give us an opportunity to serve you better in the future.
Poor service from check in staff. Internet wouldn’t connect, had to make three calls to the front desk to get connected.
Business response:
We are very sorry that your stay was less than excellent. We hope that you will give us an opportunity to serve you better in the future.
Service was circus Elevator did not work. Shower clogged. Staff do not understand English. I was told i was making to much noise before i even entered the room.
Business response:
I am very sorry about the difficulties you experienced during your stay. You are a valued guest and we certainly appreciate your business. We hope that you will give us an opportunity to serve you better in the future. Thank you for your feedback.
Frequently asked questions about Extended Stay America Select Suites - Lake Worth
How is Extended Stay America Select Suites - Lake Worth rated?
Extended Stay America Select Suites - Lake Worth has a 2.7 star rating with 1,565 reviews.
When is Extended Stay America Select Suites - Lake Worth open?
Extended Stay America Select Suites - Lake Worth is open now. It will close tomorrow at 12:00 a.m.