This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Las Cruces
- Hotels
About this business
Location details
88001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The one bedroom was exact.ly like the photos. These extended stay rooms are like renting an unfurnished apartment. They have a fullsize refrigerator, microwave, and two burner stovetop. You wouldn't expect it to have pots and pans or dishes or toaster or coffee pot. You bring your own (kind of like an upgraded KOA cabin). This helps keep the cost of the room down as does taking your own trash out to the dumpster and making your own bed each day. They do have these items to rent for an additional cost. You are also provided w... read more
Business response:
Thank you for your wonderful review and detailed descriptions. We are so glad you appreciated the accommodations. You are right that our amenities are not like a traditional hotel which typically provides daily cleaning, toiletries, a coffee pot, and other amenities. As a value-focused extended stay hotel, WoodSpring Suites offers amenities chosen by extended stay guests which allows us to provide the best value possible so that they customize their stay just the way they would like and pay for only the amenities they want t... read more
Business response:
Thank you for the 4-star rating. We are so glad you were pleased with your stay.
No Luxuries But Clean This hotel was inexpensive. The towels and sheets were clean and unworn. The kitchen had no utensils, plates or cups or oven but an apartment size refrigerator with ice cube trays and a two burner cooktop with a microwave made it convenient for heating leftovers and making a light breakfast. A quick trip to Wal-Mart can remedy the lack of utensils for about $40 dollars. You can cook even more meals. Parking and wi-fi for one electronic item is free. I found a few hard water spots on the shower walls but... read more
Business response:
Thank you for your review, Cheryl. We're so glad you were able to enjoy your visit and appreciated our super clean rooms. Thank you for the tips about cookware and dinnerware. You are right that as a value-focused hotel that specializes in extended stays, we do not provide all of the amenities you might find in a traditional hotel. This helps us keep our rates affordable. We do hope we'll see you again soon.
Overnight stay Decent hotel at a fair price.
Business response:
We are so glad that our affordable accommodations pleased you. Thank you for staying with us.
Business response:
Thank you for the 5-star rating. We're so glad you had a great stay with us.
The propery is accessible to highway 25 and to fast food restaurants. The beds are hard and uncomfortable. The staff was nice and courteous the few times we saw them. The remote did not work but when asked to replace it, they did. One side of the toilet seat was unscrewed but was fixed the same day. No dishes or pans in the kitchen area, which is the uncommon because a full kitchen is provided. When we have stayed at other extended stay hotels a couple of dishes, utensils and pans are provided. They charge extra for housekee... read more
Business response:
I'm so glad you had an overall positive stay with us. I appreciate hearing what you liked and what would have made it an even better stay and we will use your feedback to help us continuously improve. Thank you.
A good place to stay Nice clean hotel friendly helpful staff
Business response:
Thank you for the great review, Michael. We're so glad you enjoyed our clean rooms and friendly staff. We hope you come back again for another wonderful stay with us.
Didn't enjoy that had to switch rooms because television did not work. Moved to second room and that tv didn't have a remote. Then blinds in that room did't go all the way down. After switching rooms were given new card keys. Came back to room very late only to find that our room key didn't work. By this time, no one is at front desk. Had to call someone to come down and get our key reactivated. The young man that came was very courteous. All in all, not a very pleasant experience.
Business response:
I'm so sorry for the room switch then the key card malfunction. Not the wonderful experience we intended for you.
My heater did not work. Only cold air and no heat
Business response:
I'm so sorry to hear about the issue with your heater. I hope it did not take away too much from your stay and I'm glad it is being addressed.
Frequently asked questions about Extended Stay America Select Suites - Las Cruces
How is Extended Stay America Select Suites - Las Cruces rated?
Extended Stay America Select Suites - Las Cruces has a 4.2 star rating with 320 reviews.
When is Extended Stay America Select Suites - Las Cruces open?
Extended Stay America Select Suites - Las Cruces is open now. It will close at 6:00 p.m.