This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Las Cruces
- Hotels
About this business
Location details
88001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Business response:
We are so happy that you loved our accommodations and that you enjoyed such a pleasant stay, David! We look forward to welcoming you back the next time your travels bring you to the area!
The first room had not been cleaned. The second room was better but I still noticed dirt in the corners of the room that was kind of gross.
Business response:
On behalf of our entire staff we sincerely apologize that this was your experience. We strive to deliver not only a high level of cleanliness and comfort - but also hospitality and customer service. I can't tell you how disappointing it is to see that your experience did not include this, and we will make sure that we address these concerns with our front desk and housekeeping teams for immediate action and review. We have complete confidence that this was an isolated event and will do our best to deliver a much better exper... read more
Business response:
We are happy to see that our accommodations met your needs. We hope to see you again the next time you are in the area.
Business response:
Thank you for this wonderful rating, Diana! Thank you so much for choosing WoodSpring Suites and we hope you come back to see us again soon!
Business response:
Thank you for the positive feedback! We do our best to make our guests stay as comfortable as possible! We hope to see you again!
Very great place to stay if your visiting, or relocating.
Business response:
We are thrilled to hear you enjoyed your stay at WoodSpring Suites Hotel and that we exceeded your expectations! We love to hear from satisfied guests. Thank you for sharing such kind words about our hotel and staff. We appreciate you!
This was a nice place for a multiple-night stay. It was very reasonably priced, was clean and had a place for me to prepare my own meals, which saves time and money. It was a little stark, with no lamps in the room, and limited supplies. A few kitchen amenities, such as dish soap and a dish washing brush or cloth, maybe a few basic tools and utensils. I may have missed it in the fine print, but it would be good to advertise that you need to bring EVERYTHING yourself.
Business response:
Thank you for your comments,Susann. We're pleased that you found the in-room kitchen helpful but sorry to hear that our rooms did not provide you with the amenities you expected. We want guests to be able to choose only the amenities they want to use and we have found that many of our guests prefer to bring their own items, purchase at a local store, or find having kitchenware unnecessary. We also offer guests the option to buy a cookware or dining set at the Front Desk should that be of interest. We would welcome you back n... read more
Great experience and 5 stars for front desk employee Joseph. However, i was disappointed since i paid for a week stay but because i only used 2 days out of the Seven days i had hoped that i get some kind of a credit for the 5 days i didnt use the room but i did not.
Business response:
We are thrilled to see that you enjoyed such a wonderful stay with the help of our amazing staff! They will be thrilled to learn of your high praises. We also apologize that you had to check out sooner than expected and weren't aware of our refund policy. We do hope that all your future travels are wonderful ones and thank you for choosing WoodSpring Suites.
Business response:
We appreciate this wonderful rating and thank you for choosing to stay with us, Eric!
Frequently asked questions about Extended Stay America Select Suites - Las Cruces
How is Extended Stay America Select Suites - Las Cruces rated?
Extended Stay America Select Suites - Las Cruces has a 4.2 star rating with 320 reviews.
When is Extended Stay America Select Suites - Las Cruces open?
Extended Stay America Select Suites - Las Cruces is open now. It will close at 6:00 p.m.