This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Las Cruces
- Hotels
About this business
Location details
88001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Business response:
Thank you for the great rating! We are so glad you enjoyed your stay here.
Business response:
Thank you for the great rating! We are so glad you enjoyed your stay here.
Good Value for the money. Easy to find Very clean room and large bathroom
Business response:
Thank you for the great review! We are so glad you enjoyed our super clean, spacious rooms and felt that you got a good value for your money. Thank you for choosing us. We appreciate you, Beverly/
Affordable for long stays Really basic, but I'll likely stay again because the rates are very affordable for weekly stays.
Business response:
Thank you for your feedback. We hope you've enjoyed your stay with us. We are a unique hotel chain --- specializing in extended stays --- and have many happy guests who enjoy our accommodations, esp. our 'Simple' philosophy, which includes the ability to choose only the amenities they want and need instead of paying for services they do not want or use. We would love to welcome you back if you ever have extended stay needs or just want a simple, basic, affordable stay in the future.
You only get two towels and washcloths, no hand towel. If you want clean ones you have to take your used ones back to the desk to exchange. I ordered internet service while there, so we came back to our room the day before we leave and our room key won’t work, we go to the desk and no one is there, call the desk on the phone no answer. We go back to our room and try the key again still won’t work. Went back to the desk and someone was there so we told him our key won’t work, he checks his computer and tells me that we owe th... read more
Business response:
Thank you for your detailed feedback. It is so important for us to know how we're coming across and what is important to our guests. I'm sorry we did not earn your recommendation and hope your future travels are truly wonderful ones.
Room was clean and simple! Has nice kitchenette! Good beds. However no Kleenex or complimentary soaps lotions. Only 2 towels. Contacted front desk(was closed) at 930 for towels they said wait til 7 am. 730am Front desk still closed yelled out for someone 10x& called via phonex5. No Answer never got towels. Good for price.
Business response:
We are delighted to know your overall stay was a great one. We are so sorry to hear that you wanted additional towels and we’re glad it did not subtract too much from your wonderful stay with us. We appreciate you.
I had to request soap and shampoo. There was nothing to take a shower with after a long day of driving. Very disappointing.
Business response:
We are so sorry we disappointed you. We work hard to make every guest's experience a great one and it truly is heartbreaking to know that we let you down.
Clean, Good value, no frills The place is clean. There is a bit a a chemical smell, but I prefer it to being unclean. There are limited services, but it fit my needs. Great value.
Business response:
We are delighted that our accommodations met your needs so nicely. Thank you for letting us know about an odor. We appreciate hearing from you.
Frequently asked questions about Extended Stay America Select Suites - Las Cruces
How is Extended Stay America Select Suites - Las Cruces rated?
Extended Stay America Select Suites - Las Cruces has a 4.2 star rating with 320 reviews.
When is Extended Stay America Select Suites - Las Cruces open?
Extended Stay America Select Suites - Las Cruces is open now. It will close at 6:00 p.m.