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Extended Stay America Select Suites - Las Cruces
- Hotels
About this business
Location details
88001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Nice but not a hotel Nice clean room. Advertised kitchenette but had to pay an extra $20. For pots/pans, utensils etc. it was set up more as long term rental instead of Hotel rm.
Business response:
Thank you for your comments. We're pleased that you found the in-room kitchen helpful but sorry to hear that our rooms did not provide you with the amenities you expected. We want guests to be able to choose only the amenities they want to use and we have found that many of our guests prefer to bring their own items, purchase at a local store, or find having kitchenware unnecessary. We also offer guests the option to buy a cookware or dining set at the Front Desk should that be of interest. We would welcome you back next tim... read more
Don't think I will stay again No housekeeping...to come clean my room.. I was there for three days no one came to clean my room or nor did they offer me clean linen..or clean wash cloth or clean towels.. overall not a good experience..Thank you..
Business response:
Thank you for your review. We value your feedback and are sorry to hear that our rooms did not provide you with the amenities you expected. We know most hotels provide daily cleaning and other amenities so that is a natural expectation. WoodSpring Suites is a value focused hotel specializing in extended stays, which is why we offer bi-weekly housekeeping for guests staying more than seven nights. This allows us to provide the best value possible for our guests so that they customize their stay just the way they would like an... read more
A lovely property, well secured, nicely located, and we'll cleaned. Felt like home. Only negatives were a tricky parking lot and that it is extended-stay orientated, so it's not quite AS amenable to travel as it could be. You'll have to supply your own toilet paper, cleaning is every two weeks, etc.
Business response:
Thank you for reviewing our hotel! We love hearing that you had a great stay but sorry to hear about your experience with lack of traditional amenities was an inconvenience. We do specialize in extended stays and have many happy guests who enjoy our accommodations, esp. the ability to choose only the amenities they want and need instead of paying for services they do not want or use. We hope you’ll stay with us again the next time you are in the area.
Business response:
Thank you for the 4-star rating. We are so glad you were pleased with your stay.
Business response:
Thank you for the 5-star rating. We're so glad you had a great stay with us. #WoodSpringGreatStay We appreciate the great rating. Thank you!
Business response:
Thank you for the great rating! We are so glad you enjoyed your stay here.
Business response:
Thank you for the great rating! We are so glad you enjoyed your stay here.
Good Value for the money. Easy to find Very clean room and large bathroom
Business response:
Thank you for the great review! We are so glad you enjoyed our super clean, spacious rooms and felt that you got a good value for your money. Thank you for choosing us. We appreciate you, Beverly/
Affordable for long stays Really basic, but I'll likely stay again because the rates are very affordable for weekly stays.
Business response:
Thank you for your feedback. We hope you've enjoyed your stay with us. We are a unique hotel chain --- specializing in extended stays --- and have many happy guests who enjoy our accommodations, esp. our 'Simple' philosophy, which includes the ability to choose only the amenities they want and need instead of paying for services they do not want or use. We would love to welcome you back if you ever have extended stay needs or just want a simple, basic, affordable stay in the future.
Frequently asked questions about Extended Stay America Select Suites - Las Cruces
How is Extended Stay America Select Suites - Las Cruces rated?
Extended Stay America Select Suites - Las Cruces has a 4.2 star rating with 334 reviews.
When is Extended Stay America Select Suites - Las Cruces open?
Extended Stay America Select Suites - Las Cruces is closed now. It will open tomorrow at 9:00 a.m.