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Extended Stay America Select Suites - Las Cruces
- Hotels
About this business
Location details
88001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
You only get two towels and washcloths, no hand towel. If you want clean ones you have to take your used ones back to the desk to exchange. I ordered internet service while there, so we came back to our room the day before we leave and our room key won’t work, we go to the desk and no one is there, call the desk on the phone no answer. We go back to our room and try the key again still won’t work. Went back to the desk and someone was there so we told him our key won’t work, he checks his computer and tells me that we owe th... read more
Business response:
Thank you for your detailed feedback. It is so important for us to know how we're coming across and what is important to our guests. I'm sorry we did not earn your recommendation and hope your future travels are truly wonderful ones.
Room was clean and simple! Has nice kitchenette! Good beds. However no Kleenex or complimentary soaps lotions. Only 2 towels. Contacted front desk(was closed) at 930 for towels they said wait til 7 am. 730am Front desk still closed yelled out for someone 10x& called via phonex5. No Answer never got towels. Good for price.
Business response:
We are delighted to know your overall stay was a great one. We are so sorry to hear that you wanted additional towels and we’re glad it did not subtract too much from your wonderful stay with us. We appreciate you.
I had to request soap and shampoo. There was nothing to take a shower with after a long day of driving. Very disappointing.
Business response:
We are so sorry we disappointed you. We work hard to make every guest's experience a great one and it truly is heartbreaking to know that we let you down.
Clean, Good value, no frills The place is clean. There is a bit a a chemical smell, but I prefer it to being unclean. There are limited services, but it fit my needs. Great value.
Business response:
We are delighted that our accommodations met your needs so nicely. Thank you for letting us know about an odor. We appreciate hearing from you.
Business response:
We hope you had a very pleasant stay with us.
Business response:
Thank you for the good rating!
The property is centrally located has very pleasant staff and the place is clean. We stayed there looking for a home in the Las Cruces area and found it very accommodating for us and our kitty cat. There is an on site laundry which is very convenient. It's also close to restaurants, Walmart, McDonald's, sprouts and just about anything else you might need when you're traveling. In the future whether it's here in Las Cruces or other areas of the country we would highly recommend staying at woodspring Suites.
Business response:
Thank you for the terrific review! We're so glad you appreciate our clean accommodations and especially the on-site laundry facilities and our pet-friendly program. Thank you for staying with us until your new permanent home was ready. We appreciate your recommendation so very much. #WoodSpringSmiles
I liked the room but the only thing I have to complain is the bed ... my back was in pain that is why I had to leave early...
Business response:
Thank you for taking time to review our hotel. We are so glad you loved our rooms but sorry to hear that our beds did not meet your expectations. We're glad your overall experience was a positive one.
Frequently asked questions about Extended Stay America Select Suites - Las Cruces
How is Extended Stay America Select Suites - Las Cruces rated?
Extended Stay America Select Suites - Las Cruces has a 4.2 star rating with 334 reviews.
When is Extended Stay America Select Suites - Las Cruces open?
Extended Stay America Select Suites - Las Cruces is closed now. It will open tomorrow at 9:00 a.m.