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Extended Stay America Select Suites - Las Cruces

4.2
  • Hotels

About this business

HospitalityHotels

Location details

88001, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.2320 reviews
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Della's profile image
3 years ago

Business response:

Thank you for rating and reviewing your stay with us, Della. We are thrilled to see that you enjoyed such a phenomenal stay with us! We hope that we have the opportunity to host you again the next time your travels bring you this way! 

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Anonymous 
3 years ago

Cheaper stay Located by collage. Dorm-like environment. Kitchenette in the room. Security for access. Weak free wifi. 

Business response:

Thank you for your review. We are so sorry that we fell short in these areas during your time with us. We are constantly looking for ways to improve and your feedback will be used to do just that. Thank you for allowing us to host you and we wish you all the best in your future travels. 

Ronnie's profile image
Ronnie 
3 years ago

Friendly service Friendly service. Great price 

Business response:

We are so happy to see that you enjoyed your visit! We truly appreciate you taking the time to rate us! Please come back to see us soon! 

Anonymous's profile image
Anonymous 
3 years ago

I liked the security measures set in place and i liked the location. But I had to buy scentsy for my room because the dloor smelled like urine, im guessing from previous guests who had pets. By the end of my stay it was very strong. 

Business response:

We appreciate the thoughtful feedback and we'll use it to help us improve. Thank you for the review and we're glad you enjoyed an all-around great stay! 

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Anonymous 
3 years ago

They try to be good Service was excellent, they responded to my concerns immediately but could not take care of them at that time. The window blind was broken so you could see through it and the tv was broken so I could not watch weather for work the next day. Just a heads up, If you stay here check everything in room and report it so they can’t say you broke it. Other than that the room was clean and quiet 

Business response:

Thank you for your detailed review of your stay. We are so sorry that your first experience with us was not the comfortable, and exceptional stay that we intended for all our guests. We apologize that we failed to exceed your expectations and leave you with this negative impression of our hotel. Thank you for sharing your experience with us as we are constantly looking for ways to improve. 

Anonymous's profile image
Anonymous 
3 years ago

Business response:

We are so happy to see that we left such a great impression on you! We truly appreciate you for choosing WoodSpring Suites for your traveling needs! 

Anonymous's profile image
Anonymous 
3 years ago

Business response:

We are so happy to see that you enjoyed your time with us! We truly appreciate you taking the time to rate us! Please come back to see us soon! 

Anonymous's profile image
Anonymous 
4 years ago

The staff Joseph was especially rude. 

Business response:

Thank you for your review. We can't tell you how disappointed we are to see that you did not have an exceptional experience with us due to the customer service. This is one of our top-priorities and we are so disappointed to see that this did not come across. We are constantly searching for ways to improve and we will use your feedback to help increase the level of customer service that we are providing. We apologize again that this impacted your stay and hope that your future travels are wonderful ones. 

Stephanie's profile image
Stephanie 
4 years ago

Business response:

Thank you for your wonderful rating, Stephanie! We are so pleased to see that you enjoyed your time! Please come back to see us the next time your travels bring you this way! 

Frequently asked questions about Extended Stay America Select Suites - Las Cruces

How is Extended Stay America Select Suites - Las Cruces rated?

Extended Stay America Select Suites - Las Cruces has a 4.2 star rating with 320 reviews. 

When is Extended Stay America Select Suites - Las Cruces open?

Extended Stay America Select Suites - Las Cruces is open now. It will close at 6:00 p.m.