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Extended Stay America Select Suites - Little Rock - Southwest
- Hotels
- Little Rock, AR
About this business
Location details
21 Remington Dr, Little Rock, AR, 72204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice but no one available at front desk at all. No front desk personal. Checkout at 8:30 am Sunday and not aware of checkout rules. No receipt nothing. Came back at 4:00 pm and it toke 30 min to find any staff. Also for the price should have a little breakfast. At least coffee and a donut.
Business response:
We appreciate you rating our hotel.
Business response:
Thank you for taking the time to review our hotel. We appreciate all guest feedback. We are disappointed and sorry that you had the experience you did. We wish you the best and hope you will consider staying with us again in the future.
Nice hotel ran the wrong way. We got the bottom floor by the door and my kids freaked out cuz there was two fights and the manager just watched.
Business response:
Thank you for bringing this to our attention. We will speak to our staff about how to handle and move forward with this issue. We apologize for any inconveniences this caused during your stay. Thank you for choosing Value Place.
Dorm room style-long term stay hotel After driving all day I needed a clean place to rest and recover. I should have kept driving. I tried to check in at 5pm. I was informed that my non-smoking room was not available and that the "not so smokey" room was still dirty. I had to wait over an hour for my room to be "cleaned". It reminded me of my dorm room in college, cheap furniture, scary bedding, noisy and not the safest. No security and front staff was absent from front desk so if you needed something, to bad. I wouldn't sta... read more
Business response:
I would first like to thank you for your feedback. I listen closely to what my guests say about the service and accommodations we provide. I will address these issues with my staff so that we may use this instance as a learning tool. As for the furniture, I will be sure to forward your impressions to our corporate office. I thank you for your time and wish you safe and pleasurable travels. General Manager, Value Place Hotel
Business response:
I apologize that your stay with us did not meet your expectations. We will look into everything you've brought to our attention. We strive to provide every guest with a great experience and apologize this did not happen in your case.
loud, uncomfortable,old cheap matress with a 15 inch 1980 tv,seedy people staying there, old smelly non working washers and dryers. slamming doors all day and night especially the fire exit doors that they will not fix.
economy hotel this hotel is in a good location and has the lowest weekly or monthly only rental rate. However, it is extremely basic,with loud seedy people. So if you want absolutely no ammenties and loud banging doors and 1 elevator that is barely functioning and breaks down often this is the hotel for you.
Frequently asked questions about Extended Stay America Select Suites - Little Rock - Southwest
How is Extended Stay America Select Suites - Little Rock - Southwest rated?
Extended Stay America Select Suites - Little Rock - Southwest has a 3.3 star rating with 611 reviews.
When is Extended Stay America Select Suites - Little Rock - Southwest open?
Extended Stay America Select Suites - Little Rock - Southwest is open now. It will close tomorrow at 12:00 a.m.