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21 Remington Dr, Little Rock, AR, 72204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very Unhappy. The pictures were very misleading... the hotel was disgusting... it didn’t look like anyone had cleaned in months... there were literally someone else’s clothes hanging on the bathroom door.. overall we would never recommend this hotel.
Business response:
Thank you for taking the time to send us your comments about your stay with us. We are sorry it didn’t live up to your expectations. We will be contacting the hotel to address the issues you mentioned. We wish you the best in your future travels and hope you will give us another try.
The room was dirty and filled with stains. Cigarette butts in the hallway along with a very strange smell. I would not recommend.
Business response:
I'm sorry you did not enjoy your stay with us.
Roaches the small and medium ones It was night time , I had my food on the counter sitting when I went back for it "roaches" had covered the inside of my food box. They were running all against the faucet and the walls.. I called the frint desk but they wasn't available , I my call was transfered to a call center , the after hour agant Steve was made of the issue by me he told me he would inform the manager Mr. Roger, Mr. Roger showed to be a concerned individual but turned out to be a devil's advocate. He grew mad because I... read more
Business response:
I'm very sorry to hear that our hotel did not meet your expectations. We appreciate your comments as we work to improve our guest experience. I hope you will consider staying with us again the next time your travels bring you to our area.
What? Extended Stay? This is an extended stay hotel. Lots of noise, dogs and the smell of smoke.
Warning !!!! Great location, but the hotel itself was horrible, I was very disappointed, will never stay here again, nor recommend anyone. Broken down cars in the back of the hotel like a salvage yard..
Do not stay at this location, site is decent on outside appearance. However, the rooms are terrible.
The service end was great...my complaints are of the actual room. First the furniture was very hodge podge. The television was at one time glued to the chest of drawers, not to nention the tv was not working for the first 6 hours i was there....i had to keep playing with it and change settings to finally get the cable channels. There were not any hand towels only wash cloths and bath towels.
Stay away from this hotel This place was a dump. Trash under the bed, no available non-smoking rooms despite my reaervation for a non-smoking room. The TV actual cable was broken and would not plug into the wall. There was no shower curtain. The walls and carpet were dirty and dusty. The walls were very thin and you could hear everything going on above and beside. It's a cheap hotel but still way overpriced. And checkout time was 8 am--nobody up front 24hrs/day.
Dissatisfied Overall, it was a dirty hotel. I booked a non smoking room, and when I checked in, they said all they had available was smoking. The manager offered me 1/2 my next stay, but it's not worth staying at again.
Business response:
Thank you for taking the time to review our hotel. We appreciate all guest feedback. We are disappointed and sorry that you had the experience you did. We want to assure you this is not representative of the service we expect to provide. I sincerely apologize for the inconvenience you encountered. We hope that you give us another chance.
Extended Stay America Select Suites - Little Rock - Southwest has a 3.3 star rating with 611 reviews.
Extended Stay America Select Suites - Little Rock - Southwest is open now. It will close tomorrow at 12:00 a.m.